Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Sheehan

Staten Island,NY

Summary

Dependable server who is successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience

Work History

Banquet and A La Carte Server

Richmond County Country Club
06.2021 - Current
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.

Cook

Applebees
05.2019 - 05.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Bachelor of Science - Marketing

St. Joseph's College
Brooklyn, NY
05.2023

Skills

  • Clear Communication
  • Guest Relations
  • Issue Resolution
  • Punctual and Reliable

Timeline

Banquet and A La Carte Server

Richmond County Country Club
06.2021 - Current

Cook

Applebees
05.2019 - 05.2021

Bachelor of Science - Marketing

St. Joseph's College

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Joseph Sheehan