Joseph Sheeran

· Pull daily reports to review online bill pay rejects to apply monies to appropriate invoices

· Work all patient remittance batch types in timely manner to keep intransit current.

· Work NSF process to review proper adjustments and collections updates.

· Worked with supervisor and manager to update job aids for NSF process

· Collaborated on process improvement in automation for NSF

· Collaborated with NATBAT team to pilot Island Browser rollout

· Worked with Supervisors, managers, and other teams to resolve open batches in backlog state

Worked on researching medical records, building, and providing required and necessary information for insurance recommendations.

Built cases for denials and appeals processes.