Joseph Slaton
Site Reliability Engineer
Englewood,OH
Summary
Experienced IT professional with over 12 years of experience in many practices of Information Technology including, but not limited to, Windows Server, CentOS, VMware, Cisco Routing & Switching, Microsoft SQL, PostgreSQL, Zabbix, Zenoss, PowerShell, and Bash. Excellent reputation for resolving problems and improving efficiency through automation.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Site Reliability Engineer
The Reynolds And Reynolds Company
Dayton, OH
09.2020 - Current
- Improved consistency and minimized configuration errors for deploying ESXi by scripting the complete process.
- Increased security and reliability of a large, mission critical environment to better hardware and an up-to-date operating system.
- Worked with 3rd party vendor to ensure 99.9% business continuity by updating network configuration (static routes, ACLs, and crypto maps) across multiple devices to keep traffic destined for the vendor flowing through a VPN tunnel.
Information Technology Analyst
The Reynolds And Reynolds Company
Dayton, OH
09.2016 - 09.2020
- Upgraded a business critical application and migrated it to new hardware and OS while supporting the legacy application. Coordinated with leaders after business hours to get the updated application in-place for use the following day and provide support during the transition.
- Developed a method for non-administrative personnel to troubleshoot and provide support while limiting access to the environment.
- Designed disaster recovery processes for a major department of the business using a mobile recovery unit and satellite communication. Traveled onsite to conduct testing of the processes, documenting every detail of the processes along with potential issues that could arise in an actual DR situation. After fine tuning the process and documentation, mentored another team to handle the annual task.
- Developed a solution utilizing PowerShell to install Windows Administrative Tools during WDS deployment to keep newer versions of Windows 10 OS consistent.
Network Server Administrator
The Reynolds And Reynolds Company
Dayton, OH
09.2012 - 09.2016
- Reduced work requests and vastly improved security by designing and implementing a highly secure AD domain for our payroll department meeting PCI DSS compliance requirements.
- Eliminated necessity of 3rd party shipping company by designing and deploying a Production/QA CentOS environment for an internally-developed shipping environment.
- Planned and executed migration of business critical applications running on unstable hardware to newer hardware with virtually no impact to daily business operations.
- Sharply reduced the business's Recovery Time Objective by creating a hot spare server model for our legacy systems.
- Hardened the deployment of Windows Server 2012 R2 to meet the specifications of the CIS security benchmarks by use of PowerShell scripting.
Systems Operator
The Reynolds And Reynolds Company
Dayton, OH
09.2011 - 09.2012
- Streamlined and reduced duplicate new hire requests by working alongside the recruiting department and documenting processes for them to follow.
- Laid groundwork for an IT Products and Services Catalog by using the same methodology with other departments across the company.
Desktop Support Technician
The Reynolds And Reynolds Company
Dayton, OH
03.2010 - 09.2011
- Replaced company's reliance on physical fax machines by coordinating a project with the entire company to employ a virtual fax solution without interrupting daily business operations.
- Reduced license software purchasing by removing 150+ users off a paid software and converted their daily tasks to use an open source alternative, saving the company thousands of dollars a year.
- Obtained head administrator responsibilities of the desktop imaging and antivirus systems.
- Traveled to one of the company's remote site several days a week over the course of a year to provide support and deliver supplies.
Data Center Operator
The Reynolds And Reynolds Company
Dayton, OH
10.2009 - 03.2010
- Designed, purchased materials for, and deployed an electrical shortage mitigation system in the company’s data center. This design methodology was implemented in their other data centers around the U.S.
Education
Associate of Science - Network Engineering
Sinclair Community College
Dayton, OH 09.2002 - 06.2006
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Windows Server (2003 - 2019)
PowerShell
VMware ESXi (4x - 7x)
CentOS (6x - 8x)
Cisco Routing and Switching
Microsoft SQL Server (2005 - 2019)
PostgreSQL
Excellent math skills
Quote
Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes
Timeline
Site Reliability Engineer
The Reynolds And Reynolds Company
09.2020 - Current
Information Technology Analyst
The Reynolds And Reynolds Company
09.2016 - 09.2020
Network Server Administrator
The Reynolds And Reynolds Company
09.2012 - 09.2016
Systems Operator
The Reynolds And Reynolds Company
09.2011 - 09.2012
Desktop Support Technician
The Reynolds And Reynolds Company
03.2010 - 09.2011
Data Center Operator
The Reynolds And Reynolds Company
10.2009 - 03.2010
Associate of Science - Network Engineering
Sinclair Community College
09.2002 - 06.2006