Joseph Smith

Assisted in leading emergency response operations on the Correctional Emergency Response Team, remaining on call 24/7 for deployment across Missouri correctional sites.

• Supervised nursery unit operations following the opening of Missouri's first offender-mother nursery.
• Observed offender actions daily to ensure safety, employing verbal commands, de-escalation methods, and physical and mechanical restraints during incidents.
• Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict, enhancing overall facility safety.
• Supported receiving unit operations, processing new offenders until housing assignments were completed. Handpicked to help open nursery unit, utilizing training in de-escalation tactics including CIT (Crisis Intervention Team).

Worked at Soft Surrounding in Mexico, Missouri, starting part-time while finishing high school, became one of top pullers in merchandise, transitioned to day shift, consistently improved performance until store closure.

• Organized products to enhance efficiency of order processing.
• Operated warehouse equipment to retrieve products for customer orders.
• Collaborated with team members to improve pull processes and workflows.