Joseph Smith II
Operations Security Manager
Fort Myers,FL
Summary
JOB Objective: To obtain a challenging position offering responsibility, growth and an opportunity to utilize my excellent skills.
Overview
20
20
years of professional experience
Work History
Operations Manager
02.2019 - Current
- Hire all employees manage all the companies security sites
- Oversee and create all policies and protocols
- Work within companies budget
- Schedule all employees on the West/East coast of Florida
- Be a company representative to all Property managers and HOA board members meetings
- Supervise all the company’s patrol officers and gatehouse officers also provide training to new patrol officers
- Maintain all company files I.E
- Employee write ups new contracts from new properties obtained
- Be the companies liaison between the security staff and Property managers
- Pro diligently and swiftly in solving complex issues with Property managers and employees
Security Manager
Genesis Care
08.2018 - 09.2021
- Oversee all security operations and protocols for all of our call centers and Dr offices throughout the United States
- Develop, coordinate, and oversee the proper protective measures
- Develop a plan to inspect the grounds for security gaps Train all security employees on security procedures
- Maintain CCTV system and make sure that it is always monitored
- Design and maintain a key inventory system for all buildings and ensure that all locks, doors, and alarms are working properly
- Devise emergency response plans (active shooter, bomb, intruder, weather, hazmat, suspicious package, etc.)
- Review, sign and file all written reports
- Schedule and budget security department personal Perform yearly OSHA checks Fire drills check fire extinguishers alarm checks sprinkler system checks
- Monitor and create access control badges for all Genesis Care employees
- Monthly first aid kit replenishment
- Implement and coordinate active shooter training
Security Patrol Supervisor (FTO)
Statewide Security
Fort Myers , FL
06.2014 - Current
- Statewide security investigations
- Patrol SGT
- Supervise all the company’s patrol officers and gatehouse officers also provide training to new patrol officers
- Patrol several sites daily Issue tickets for all moving/parking violations respond to burglar/fire alarms write incident reports complete daily activity logs maintain patrol vehicle respond to and solve any community problems I.e., domestic disputes disorderly person's assist local law enforcement when needed.
Court Security Officer
20th Judicial Circuit
02.2017 - 08.2018
- Respond to all distress calls to court rooms operate x - ray machine
- Wand/pat down all persons entering courthouse for weapons and other illegal items
- Defuse all confrontations between court employees and visitors
- Monitor all CCTV monitors in control room
- Dispatch all calls from control room.
Security Supervisor
South Seas Island Resort
06.2015 - 08.2018
- Mobile patrol Gate house duties
- Lock and unlock doors and executive offices
- Respond to all medical and resort emergencies and all alarms
- Check guests into resort via front gate access control
- Check vehicle parking pass as they enter the resort Write daily logs and incident reports
- Provide customer’s service
- Provide escorts to guests and employees
- Provide minor maintenance when needed I.E., change door locks replace batteries in a/c thermostats and open safes when locked.
Education
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New Paltz, Central High School
Skills
- Department Oversight
- Policy Development and Enforcement
- Maintaining Compliance
- Onboarding and Orientation
- Budget Development and Management
- Business Leadership
- Labor Relations
- Inventory Management
- Staff Management
- Planning and Implementation
- Performance Monitoring and Evaluation
- Staff Training
- Workflow Optimization
- Customer Service
- Records Organization and Management
- Operation Monitoring
- Team Leadership
- Management Training
- MS Office
- Employee Motivation
- Cultural Awareness
- Client Relations
- Policies and Procedures Implementation
- Managing Fleet Vehicles
- Employee Assignments
- Corrective Actions
- Solution Development
- Database Maintenance
- Incident Management
- Interviewing and Prescreening
- Corporate Communications
- Budgeting and Forecasting
Timeline
Operations Manager
02.2019 - Current
Security Manager
Genesis Care
08.2018 - 09.2021
Court Security Officer
20th Judicial Circuit
02.2017 - 08.2018
Security Supervisor
South Seas Island Resort
06.2015 - 08.2018
Security Patrol Supervisor (FTO)
Statewide Security
06.2014 - Current
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New Paltz, Central High School