Open To Work
Joseph Soprano
New York,NY
Work Preference
Summary
Creative worker with experience in customer service, design, and storytelling. Skilled at multitasking and communicating effectively while paying close attention to detail. Passionate about using creativity to engage and connect with others through meaningful stories and visual work.
Overview
5
5
years of professional experience
Work History
Guest Services Receptionist
Hi Usa
New York, NY
08.2025 - Current
- Welcomed guests, providing exceptional customer service and information about services and amenities.
- Managed front desk operations, ensuring efficient check-in and check-out processes for guests.
- Handled guest inquiries and resolved complaints to enhance overall visitor satisfaction.
- Coordinated with housekeeping and maintenance teams to maintain facility standards and address issues promptly.
- Utilized reservation systems to manage bookings and optimize room availability effectively.
- Played an integral role in improving overall hotel ratings by consistently providing exceptional service and addressing guest needs promptly.
- Strengthened relationships with repeat customers through attentive service and recognition of their preferences.
- Assisted guests with special requests, ensuring a personalized and memorable stay at the hotel.
Cashier
NY Grill And Deli
New York, NY
01.2025 - 08.2025
- Monitored inventory levels of register supplies, placing orders as needed to ensure availability.
- Processed customer transactions efficiently using POS system.
- Maintained accurate cash drawer balance through daily reconciliation.
- Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.
- Promoted special offers and menu items to enhance customer experience and drive sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Youth Advocate
Ali Forney Center
New York, NY
01.2025 - 05.2025
- Conducted assessments to identify individual needs and develop personalized action plans.
- Led team meetings to discuss challenges, share insights, and improve service delivery.
- Enhanced youth engagement by implementing innovative programs and activities tailored to their interests.
Youth Intern
Ali Forney Center
New York, NY
10.2024 - 01.2025
- Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
- Collaborated with team members on research initiatives, enhancing project outcomes and efficiency.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
Film Producer
Educational Video Center
New York, NY
10.2024 - 01.2025
- Developed and managed project timelines for educational video production.
- Coordinated with educators and students to create engaging content.
- Oversaw budgeting processes, ensuring efficient resource allocation.
- Collaborated with creative teams to enhance storytelling techniques.
Education
High School Equivalency - undefined
Pathways To Graduation
06.2025
3D Game art and animation
Netinfo
06.2024
Skills
Foreign language skills
- Guest relations
- Administrative tasks
- Cash handling experience
- Problem-solving skills
- Multitasking
- Computer skills
- Adobe creative suite
- Photography
- Branding and identity
- Packaging design
- Motion graphics
- Sketching
Administrative tasks
Customer service
Problem-solving skills
Time management
Multitasking
Computer skills
Organizational skills
Effective communication
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Full Professional
Spanish
Limited Working
Interests
- Video Gaming
- Digital Art and Animation
- Drawing and Painting
- I have a passion for photography and editing photos
- Crafting and DIY Projects
- Learning languages
Awards
•Workforce Award School District Superintendent Jun 2025
•Perseverance Award School Principal Jun 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Guest Services Receptionist
Hi Usa
08.2025 - Current
Cashier
NY Grill And Deli
01.2025 - 08.2025
Youth Advocate
Ali Forney Center
01.2025 - 05.2025
Youth Intern
Ali Forney Center
10.2024 - 01.2025
Film Producer
Educational Video Center
10.2024 - 01.2025
High School Equivalency - undefined
Pathways To Graduation
3D Game art and animation
Netinfo