Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Splendido

Estero

Summary

Seasoned Payroll and Accounts Receivable Administrator with a proven track record at Express Employment Professionals. Excelled in streamlining operations to enhance collections and reduce discrepancies, showcasing strong negotiation and Microsoft Excel skills. Cultivated robust relationships, driving customer satisfaction and financial accuracy. Achieved significant improvements in aging report analysis and payment recovery processes.

Overview

9
9
years of professional experience

Work History

Payroll and Accounts Receivable Administator

Express Employment Professionals
Charleston
03.2023 - 12.2024
  • Prepared and processed payroll.
  • Reconciled payroll accounts and resolved discrepancies in a timely manner.
  • Communicated regularly with internal departments such as Human Resources or Accounting about changes impacting payroll calculations or deductions.
  • Issued employees' paychecks and statements of earnings and deductions electronically.
  • Assisted employees with payroll-related inquiries, providing clear and concise information.
  • Conducted monthly reconciliation of the accounts receivable ledger to ensure accuracy.
  • Negotiated payment plans with delinquent accounts to maximize recovery rates.
  • Investigated past due accounts and contacted customers to arrange payment plans when necessary.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Resolved billing discrepancies and customer credit issues.
  • Developed and maintained aging report to monitor and analyze outstanding receivables.
  • Streamlined operations to improve on-time collections and reduce invoice processing time.
  • Upheld strict quality and accuracy standards through daily process adjustments.
  • Maintained detailed records of all collections activities including contact attempts and payment arrangements made with customers.
  • Responded to customer inquiries via phone, email, or mail regarding their accounts receivable status.
  • Analyzed trends in customer payment patterns to identify potential issues early.
  • Prepared detailed reports on accounts receivable status for senior management review.

Broker in Charge, Broker and Proper

843 Real Estate
Charleston
10.2015 - 12.2024
  • Negotiated between sellers and buyers over property prices and settlement deals.
  • Cultivated relationships with suppliers, negotiating contracts for new commodity sources.
  • Developed excellent rapport with custom builders to expand opportunities for growth.
  • Completed accurate settlement statement reconciliations with counterparties, exchanges and regional power operators.
  • Reviewed and analyzed financial data to ensure accuracy of customer accounts.
  • Developed and maintained relationships with customers and assisted in generating sales opportunities.
  • Crafted and implemented marketing strategies to attract new clients and expand market presence.
  • Fostered strong professional relationships with financial institutions, asset managers, and other industry professionals.
  • Collaborated with legal and tax professionals to ensure all transactions complied with relevant laws and regulations.
  • Collaborated closely with sales team members to develop marketing materials that accurately reflect company policies and procedures.
  • Developed and maintained strong relationships with a diverse portfolio of clients to understand their investment needs and preferences.
  • Resolved customer complaints promptly and professionally while maintaining high levels of customer satisfaction.
  • Maintained strict compliance with industry regulations and ethical standards to protect clients and ensure transparency.
  • Managed high-stress situations effectively, making critical decisions under tight deadlines to safeguard client interests.
  • Managed supplier relations in accordance with company policies to drive supplier selection.
  • Negotiated contracts for improved pricing and terms of business with suppliers.
  • Participated in industry conferences to stay abreast of new developments in the field.

Education

Bachelor of Science - Marketing and Organizational Behavior

La Salle University
Philadelphia, PA

Skills

  • Microsoft Excel
  • Payment negotiations
  • Accounts receivable reporting
  • Collections experience
  • Financial records and reporting
  • Aging report creation
  • Aging balance management
  • Research skills
  • Account analysis
  • Account reconciliation
  • Account updating
  • AR reporting

Timeline

Payroll and Accounts Receivable Administator

Express Employment Professionals
03.2023 - 12.2024

Broker in Charge, Broker and Proper

843 Real Estate
10.2015 - 12.2024

Bachelor of Science - Marketing and Organizational Behavior

La Salle University

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Joseph Splendido