Detail-oriented leader with extensive experience in managing credit repair services and ensuring compliance with industry regulations. Skilled in effective communication and problem-solving, committed to delivering exceptional client outcomes and driving operational efficiency.
Overview
18
18
years of professional experience
Work History
Owner
Cory's AI Credit Repair
North Richland Hills, Texas
01.2026 - Current
Managed daily operations of credit repair services for diverse clientele.
Developed personalized credit repair plans based on client financial situations.
Analyzed credit reports to identify errors and improvement opportunities.
Educated clients on credit management and financial literacy best practices.
Collaborated with financial institutions to facilitate client resolutions.
Oversaw compliance with credit repair regulations and industry standards.
Maintained relationships with existing clients by providing superior customer service.
Implemented marketing strategies to attract new clients and enhance brand visibility.
Identified new opportunities for growth, expansion, and diversification.
Managed daily operations of business, including hiring and training staff.
Executive Assistant
Custom Impressions
Arlington, Texas
02.2018 - Current
Managed daily office operations to streamline workflow and enhance productivity.
Managed incoming phone calls to ensure effective communication., responded to emails, routed mail and coordinated courier services.
Oversaw office supply inventory and coordinated timely replenishment to maintain operational continuity.
Tracked departmental budget and reported expenses to support financial oversight.
Processed payroll for employees using advanced payroll systems.
Reviewed payroll reports for accuracy prior to finalizing payments.
Shop Manager
Kwik Kar Oil And Lube
Mount Pleasant, Texas
01.2009 - 01.2018
Managed daily operations of oil change and lube services.
Supervised staff to ensure quality customer service and satisfaction.
Guided team to consistently achieve daily, weekly and monthly production goals.
Resolved customer complaints and provided effective solutions promptly.
Trained new employees on procedures and safety protocols.
Coordinated inventory management for oil products and supplies.
Responded to customer inquiries in a timely manner.
Education
Bachelor of Science - Business Administration And Management
NTCC
Daingerfield, TX
05-2006
Skills
Credit analysis
Financial education
Compliance management
Client management
Financial planning
Budget tracking
Business operations
Problem solving
Effective communication
Client acquisition
Staff training
Customer service
Timeline
Owner
Cory's AI Credit Repair
01.2026 - Current
Executive Assistant
Custom Impressions
02.2018 - Current
Shop Manager
Kwik Kar Oil And Lube
01.2009 - 01.2018
Bachelor of Science - Business Administration And Management