Joseph Takesian
Sandown,NH
Summary
Train Dispatcher with 27 years of Railroad experience specializing in logistics. Achieved over 95% on-time train arrivals and departures through efficient use of scheduling software and real-time communication systems, managing a network of 200+ daily trains.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Assistant Chief Train Dispatcher
Keolis Transit Services, LLC
07.2014 - Current
- Coordinated complex train schedules, ensuring over 95% on-time arrivals and departures by utilizing advanced scheduling software and real-time communication systems across a network of 200+ daily routes
- Established performance metrics that allowed for continuous improvement within the department, driving increased efficiency.
Junior Sous Chef/Prep Cook
Zorvino Vineyards
06.2024 - Current
- Evaluated employee performance and provided constructive feedback to support ongoing development within the team.
- Enhanced customer satisfaction by creating visually appealing and delicious dishes using fresh, high-quality ingredients.
- Trained junior staff members on proper cooking techniques, plating methods, and kitchen safety protocols for improved performance.
- Led team by example in preparing items accurately and according to high-quality standards.
- Received praise from customers for exceptional flavor combinations and presentation skills, enhancing the restaurant''s reputation for culinary excellence.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Trained kitchen staff to perform various preparation tasks under pressure.
Owner/Pitmaster
Joe’s Woodfired BBQ LLC
03.2020 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Dishwasher/Prep Cook
Smokin Barrels BBQ
03.2024 - 06.2024
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
Train Dispatcher
MBCR
07.2010 - 07.2014
- Coordinated complex train schedules, ensuring over 95% on-time arrivals and departures by utilizing advanced scheduling software and real-time communication systems across a network of 200+ daily routes
Terminal Trainmaster
MBCR
07.2007 - 07.2010
- Directed daily operations of a rail terminal, enhancing train dispatch efficiency and streamlining communication protocols among crew members
Manager of Training and Development
MBCR
01.2007 - 01.2010
- Developed and implemented a comprehensive training program that increased employee productivity by 25% within one year, utilizing a blend of e-learning platforms and interactive workshops to enhance skill retention and application
Passenger Conductor
Amtrak/National Railroad Passenger Corporation
09.1997 - 07.2007
- Coordinated the safe and timely transportation of up to 500 passengers daily, ensuring adherence to schedules and effectively communicating with on-board staff and control centers to enhance customer satisfaction
Education
College in Industrial Design -
Massachusetts College of Art and Design
Boston, MA01.1994
High school diploma -
Haverhill High School
Haverhill, MA01.1992
Skills
- Logistics
- Transportation Planning
- Customer Service
- Freight Experience
- Multi-line Phone Systems
- Data Entry
- Office Management
- Payroll
- Microsoft Outlook
- Computer Skills
- Office Administration
- Cash handling
- POS
- Sales
- Stocking
- Microsoft Powerpoint
- Cooking
- Kitchen experience
- Culinary experience
- Cash handling
Certification
- Servsafe Food Handler Certification
- Serfsave Kitchen Manager
- Driver's License
- NORAC OPERATING RULES
- GCOR
- CSX OPERATION RULES
- NTI Rail Accident Incident Investigation
- 49 CFR Part 217 Railroad Operating Rules
- OSHA 10 Hour
Timeline
Junior Sous Chef/Prep Cook
Zorvino Vineyards
06.2024 - Current
Dishwasher/Prep Cook
Smokin Barrels BBQ
03.2024 - 06.2024
Owner/Pitmaster
Joe’s Woodfired BBQ LLC
03.2020 - Current
Assistant Chief Train Dispatcher
Keolis Transit Services, LLC
07.2014 - Current
Train Dispatcher
MBCR
07.2010 - 07.2014
Terminal Trainmaster
MBCR
07.2007 - 07.2010
Manager of Training and Development
MBCR
01.2007 - 01.2010
Passenger Conductor
Amtrak/National Railroad Passenger Corporation
09.1997 - 07.2007
College in Industrial Design -
Massachusetts College of Art and Design
High school diploma -
Haverhill High School
- Servsafe Food Handler Certification
- Serfsave Kitchen Manager
- Driver's License
- NORAC OPERATING RULES
- GCOR
- CSX OPERATION RULES
- NTI Rail Accident Incident Investigation
- 49 CFR Part 217 Railroad Operating Rules
- OSHA 10 Hour
Similar Profiles
SCHUNN HARRISSCHUNN HARRIS
Electronics Department Lead at MV Transportation Services/Keolis TransitElectronics Department Lead at MV Transportation Services/Keolis Transit
Benjamin J JenkinsBenjamin J Jenkins
Accounting Consultant at Keolis Transit America, IncAccounting Consultant at Keolis Transit America, Inc
PHILLIP GONZALESPHILLIP GONZALES
Maintenance Supervisor at Keolis TransitMaintenance Supervisor at Keolis Transit