Joseph Terribile
Boca Raton,FL
Summary
Experienced Property and Casualty claims adjuster with 6+ years in the insurance industry, specializing in negotiating peaceful resolutions with fairness and thoroughness. Skilled in investigating, analyzing, evaluating damages, and settling property insurance claims. Trusted and reliable, with a dedication to excellence. Energetic and enthusiastic insurance professional committed to success in a fast-paced, deadline-driven environment. Graduate of Veteran Adjusting School (VAS).
Overview
13
13
years of professional experience
Work History
Independent Claims Adjuster
Self Employed
11.2018 - Current
- Investigate and assess damage to property and create or review property damage estimates utilizing Xactimate 28 software.
- Negotiate claim settlements with policyholders, public adjusters, and legal representatives.
- Draft settlement letters outlining coverage terms and expediting claim payments.
- Create settlement payments upon claim completion.
- Investigated liability claims thoroughly, analyzing evidence and interviewing involved parties to determine fault accurately.
- Review police reports, medical records, and property damage to determine liability extent.
- Managed a high-volume caseload while maintaining quality service standards and efficient resolution timelines.
- Handle high-volume caseloads, uphold service standards, and resolution timelines.
- Conduct 30+ monthly field investigations, ensuring thoroughness and efficiency.
- Streamline claims closure rates with exceptional organizational skills.
- Provide compassionate customer service post-accidents or natural disasters.
- Evaluate insurance policies and analyze damages for coverage determination.
- Pursue continuous learning and professional growth.
- Excel in independent work, collaborative teamwork, organization, and attention to detail.
- Demonstrate strong work ethic, organization, attention to detail, and dedication to excellence.
0621 Field Radio Operator
United States Marine Corps
10.2011 - 06.2017
- Managed and maintained diverse communication systems, including Land Mobile Radio networks, VHF, UHF, and HF equipment.
- Oversaw encryption protocols ensuring zero breaches over 5 years.
- Proficient in troubleshooting FM radios, satellite equipment, and various frequency bands.
- Demonstrated effective decision-making and strong assembly skills in high-pressure environments.
- Ensured 100% accountability for over $1 million worth of communication equipment.
- · Enhanced team efficiency by streamlining communication protocols.
Education
VAS Trained Insurance Adjuster Program
Veteran Adjusting School (VAS)
Sedona, AZ10.2018
High School Diploma -
Cornwall Central High School
New Windsor, NY06.2010
Skills
- Casualty and Property loss
- Settlement Negotiation
- Claims Investigation
- Claims Processing
- Property Damage Assessment
- Liability and Coverage Assessment
- Insurance Policy Coverage Knowledge
- Xactimate Specialist
- Report Writing
- Damage Itemization
- Microsoft Office including- Outlook, Word, and Excel
- Strong organizational and time management skills
Accomplishments
- Maintained a consistent closing ratio of 95%.
- Successfully conducted on-site assessments as a field adjuster, responding to natural disasters including Hurricane Laura in Lake Charles, LA, and Hurricane Sally in Pensacola, FL. Managed and resolved 115 homeowner catastrophe claims, with total written estimates amounting to $766,222.55, showcasing proficiency in evaluating property damages and delivering effective solutions in challenging environments.
Timeline
Independent Claims Adjuster
Self Employed
11.2018 - Current
0621 Field Radio Operator
United States Marine Corps
10.2011 - 06.2017
VAS Trained Insurance Adjuster Program
Veteran Adjusting School (VAS)
High School Diploma -
Cornwall Central High School