Productivity: Microsoft Office Suite (Word, Excel, Power Point, Outlook), Google Workspace (Gmail, Calendar, Docs, Sheets, Slides, Meet, Chat)
Hi, I’m
Joseph Towey
Student Success Advisor
Kenosha,WI
"Dependability, integrity, the characteristic of never knowingly doing anything wrong, that you would never cheat anyone, that you would give everybody a fair deal. Character is sort of an all-inclusive thing. If a man has character, everyone has confidence in him."
Gen. Omar Bradley
Summary
Masters-level student affairs professional dedicated to supporting diverse populations of students from matriculation to graduation; adept at building collaborative relationships with students in which areas for growth are identified, strengths are capitalized on, and a plan for success is developed that moves the student toward self-advocacy.
Overview
8
years of professional experience
4
Certification
3
years of post-secondary education
Work History
Carthage CollegeKenosha, WI
Student Success Advisor
07.2020 - Current
Job overview
- Provide holistic support and guidance to 600+ students, across all divisions and majors, from matriculation to graduation; directing students to campus/community resources as appropriate.
- Mentor students in academic, career, social, and emotional concerns, always seeking to provide guidance that is in their best interest.
- Utilize EAB Navigate and case management approach to resolve alerts submitted for specific students, based upon variety of concerns (i.e., academic, financial, social, etc.).
Carthage CollegeKenosha, WI
Interim Director, Center for Student Success
04.2020 - 08.2020
Job overview
- Remained composed and highly professional in fast paced and constantly changing, remote environment due to COVID-19 lock downs.
- Oversaw daily operations and supervision of six professional advisors with goal of facilitating incoming, first-year students successful transition to College.
- Collaborated with campus partners to ensure positive student experiences and outcomes, including smooth advising and registration process for all incoming first-year students.
Carthage CollegeKenosha, WI
Asst. Director, Center for Student Success
07.2018 - 03.2020
Job overview
- Focused on service for 250+ transfer students, readmitted students, and international exchange students during their initial transition to College.
- Coordinated programs targeting needs of various populations of students: Transfer Student Orientation, Carthage Academic Achievement Program, and International Student Pre-Orientation.
- Served as main advising contact for students affiliated with Guaranteed Admissions Programs with College of Lake County and Gateway Technical College.
Carthage CollegeKenosha, WI
First-Year Advisor
08.2016 - 06.2018
Job overview
- Advised 150+ first-year students in Division of Professional Studies (primarily nursing majors) on course selection, degree requirements, department and College policies and procedures.
- Assisted with transition of first-year students, teaching multiple sections of College Success Seminar.
- Encouraged students to become involved in various campus organizations and activities to foster sense of belonging.
University of MaryBismarck, ND
TRIO Student Support Services Academic Advisor
10.2015 - 09.2016
Job overview
- Managed caseload effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Enhanced student success by developing and implementing comprehensive academic plans.
- Provided ongoing support for students experiencing academic difficulties, resulting in improved performance.
- Organized workshops and seminars to further enhance student skills and knowledge in relevant areas.
- Maintained accurate records of student progress, ensuring timely updates and interventions as needed.
- Advocated for students to access available resources.
University of Mary Bismarck, ND
Assistant to AVP for Enrollment Services
09.2014 - 10.2015
Job overview
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Delivered excellent customer service through prompt responses to prospective student inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to FERPA, HIPPA, and University policies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
University of MaryBismarck, ND
Master of Science from Counseling
08.2014 - 04.2016
University of MontevalloMontevallo, AL
Bachelor of Science from Human Development & Family Studies
08.2007 - 05.2009
Skills
- Academic advising
- Student Advocacy
- Student Development
- Excellent oral and written communication
- Higher education practices knowledge
- Proficiency in Microsoft Office, Google Suite, EAB Navigate, Workday
- Resource Identification
- Problem-solving
- Relationship Building
- Meeting facilitation
- Adaptability and Flexibility
- Program Planning
Other Experience
Title IX-Deputy Resource Coordinator, 2/2024 to present
Carthage College - Kenosha, WI
Kenosha, WI
- Recruit and Maintain a membership list for the Title IX Committee, including faculty, staff, and students.
- Call and facilitate committee meetings monthly; additional meetings as needed.
- Collaborate with campus partners and student organizations to provide educational programming in the following areas: bystander intervention, healthy relationships, and community resources.
- Maintain and oversee the distribution of promotional resources for Title IX.
- Partner with Student Life and the Communications Office for maintenance of online information.
- Serve as a backup for the intake of Title IX reports.
Title IX-Civil Rights Investigator, 1/2017 to present
Carthage College - Kenosha, WI
- Collaborate with the Title IX Coordinator and other College departments to manage investigations and ensure efficient and effective responses to complaints.
- Conduct thorough, timely, and unbiased investigations, including interviews of parties and witnesses; develop reports with all related and relevant case facts; prepare and document interview summaries and share with parties for review and comment.
- Determine and prepare evidence for review and relevancy for inclusion; reviews comments, edits report, obtains additional evidence, and finalizes report.
Software
ERP: Workday Student, Jenzabar, Banner
CRM: EAB Navigate
LMS: Schoology, Canvas
Video Conferencing: Zoom, Meet, Skype
Certification
- Title IX Civil Rights Investigator - Level 1
- Trauma Informed Investigator
- Mental Health First Aid
- QPR Gatekeeper Training
Affiliations
- NACADA
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefitsTimeline
Student Success Advisor
Carthage College
07.2020 - Current
Interim Director, Center for Student Success
Carthage College
04.2020 - 08.2020
Asst. Director, Center for Student Success
Carthage College
07.2018 - 03.2020
First-Year Advisor
Carthage College
08.2016 - 06.2018
TRIO Student Support Services Academic Advisor
University of Mary
10.2015 - 09.2016
Assistant to AVP for Enrollment Services
University of Mary
09.2014 - 10.2015
University of Mary
Master of Science from Counseling
08.2014 - 04.2016
University of Montevallo
Bachelor of Science from Human Development & Family Studies
08.2007 - 05.2009