Joseph Trejo
Roseville,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Sales Manager
Lithia Motors, Inc
02.2025 - 03.2025
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Created comprehensive monthly reports showcasing departmental achievements, challenges faced, and opportunities for growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
General Sales Manager
Knights Automotive
02.2024 - 02.2025
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
- Upheld company policies and implemented standards fairly.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
Finance Manager
Knights Automotive
09.2023 - 02.2024
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Evaluated and negotiated contracts to procure favorable financial terms with different bank reps.
Assistant Sales Manager
Knights Automotive
06.2021 - 09.2023
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Trained new associates in successful sales and performance strategies.
- Generated sales report to help upper management make effective decisions and sales plans.
- Managed and developed sales team.
- Boosted sales performance by implementing effective sales strategies and coaching team members.
- Guided sales team in setting realistic yet challenging sales targets.
Sales Associate
Lasher Auto Group
08.2020 - 06.2021
- Enhanced customer experience by promptly addressing concerns, resolving issues efficiently, and providing exceptional service throughout the sales process.
- Fielded incoming inquiries via phone or email, providing accurate information and directing customers to the appropriate sales associate when necessary.
- Boosted dealership reputation through active participation in community events, fostering positive relationships with local businesses and potential clients.
- Utilized CRM software to track interactions with clients, manage follow-ups, and optimize overall sales strategy execution.
- Negotiated trade-in values fairly while balancing customer satisfaction with dealership profitability objectives.
- Regularly tracked personal sales performance against predetermined benchmarks to identify areas for improvement and adjust tactics accordingly.
- Mentored new sales associates by sharing best practices and offering guidance on how to effectively connect with customers for successful outcomes.
Assistant Sales Manager
Future Automotive Group
03.2013 - 08.2020
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Trained new associates in successful sales and performance strategies.
- Generated sales report to help upper management make effective decisions and sales plans.
- Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
- Negotiated contracts with clients that balanced profitability with excellent customer service standards.
- Managed and developed sales team.
- Boosted sales performance by implementing effective sales strategies and coaching team members.
Education
Associate of Applied Science - Business
Liberty University
Lynchburg, VA06-2007
Skills
- Leadership and team building
- Employee motivation
- Team development
- Sales development
- Training and coaching
- Policy enforcement
- Revenue growth management
- CRM software
Accomplishments
- Achieved finishing Top 5 out of 30 in our SFO Zone through effectively helping with the coaching training and development of our staff.
- Breaking and All time Sales Record in the history of the Store.
- Effectively promoted up 3 times within 2 years
Certification
- Certified and Proficient in, Advent, CDK, Dealeratrack, Vauto, CUDL, Route One, DriveCentric, Eleads, Vin Solutions,Dealer Socket, Accutrade, DMV Desk, Car Wars, Reverse Risk, Car Wars, Phone Ninja, Excel and Word
Timeline
General Sales Manager
Lithia Motors, Inc
02.2025 - 03.2025
General Sales Manager
Knights Automotive
02.2024 - 02.2025
Finance Manager
Knights Automotive
09.2023 - 02.2024
Assistant Sales Manager
Knights Automotive
06.2021 - 09.2023
Sales Associate
Lasher Auto Group
08.2020 - 06.2021
Assistant Sales Manager
Future Automotive Group
03.2013 - 08.2020
Associate of Applied Science - Business
Liberty University
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