JOSEPH VAAJ XIONG
Saint Paul,MN
Summary
Experienced with coordinating patient records, scheduling, and communication within healthcare units. Utilizes strong organizational and multitasking skills to support medical staff and streamline operations. Track record of maintaining accurate patient information and ensuring efficient unit operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
Childrens Minnesota
Saint Paul, MN
11.2025 - Current
- Coordinated patient admissions, ensuring timely processing of paperwork and effective communication across departments.
- Managed medical records and documentation, maintaining accuracy and compliance with healthcare regulations.
- Developed and implemented workflow improvements to enhance operational efficiency within the unit.
- Assisted clinical staff by scheduling appointments and coordinating patient care activities seamlessly.
- Facilitated communication between families and healthcare providers, promoting positive patient experiences.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
NUTRITION SERVICE AIDE
Woodwinds Hospital
Woodbury, MN
09.2021 - 01.2026
- Trained new staff on proper food handling techniques and customer service best practices.
- Conducted routine maintenance on kitchen equipment to prevent malfunctions during service hours.
- Delivered nutritious meals to patients, ensuring adherence to dietary restrictions and preferences.
- Assisted in meal preparation and service, maintaining cleanliness and organization in kitchen areas.
- Monitored inventory levels, coordinating with suppliers for timely replenishment of food and supplies.
- Maintained cleanliness and organization in kitchen and serving areas to meet health standards.
Clinical Support Associate
Childrens Minnesota
Minneapolis, MN
03.2025 - 12.2025
- Utilized excellent customer service skills to provide assistance to patients in a timely manner while maintaining confidentiality of all medical information.
- Maintained effective communication with patients, family members, caregivers, and other healthcare providers to ensure quality care.
- Managed daily operations in the clinic including patient cares, ordering supplies, and transporting patients
- Trained new staff on clinical protocols, ensuring adherence to organizational standards and best practices.
- Collaborated with healthcare team to streamline patient intake processes and enhance overall efficiency.
WALMART ASSOCIATE
Walmart
Woodbury, MN
03.2021 - 07.2021
- Embodied company mission and values through honesty, integrity and high-quality performance.
- Developed and maintained strong client relationships, resulting in high client retention rate.
- Conducted thorough market research to identify emerging trends and opportunities for business development.
- Collaborated effectively with cross-functional teams to streamline processes and improve operational efficiency.
- Led cross-functional teams to enhance operational efficiency and customer satisfaction.
- Developed training materials to improve onboarding processes for new associates.
Education
Degree - HEALTH SCIENCES
Saint Paul College - A Community And Technical College
05-2025
NURSING ASSITANT - NURSING ASSISTANCE
Saint Paul College - A Community And Technical College
MN08-2024
HIGH SCHOOL DIPLOMA - undefined
Harding Senior High School
MN06-2023
Skills
- Great customer service
- Team player
- HIPAA compliance
- Problem-solving
- Patient care
- Time management
- Multitasking Abilities
- Excellent communication
Accomplishments
- 3.6 high school GPA
- Student council
- Leadership role at my church
Certification
Certified Nursing Assistant,
Basic Life Support
Timeline
Health Unit Coordinator
Childrens Minnesota
11.2025 - Current
Clinical Support Associate
Childrens Minnesota
03.2025 - 12.2025
NUTRITION SERVICE AIDE
Woodwinds Hospital
09.2021 - 01.2026
WALMART ASSOCIATE
Walmart
03.2021 - 07.2021
NURSING ASSITANT - NURSING ASSISTANCE
Saint Paul College - A Community And Technical College
HIGH SCHOOL DIPLOMA - undefined
Harding Senior High School
Degree - HEALTH SCIENCES
Saint Paul College - A Community And Technical College