Joseph Velazquez
Chicago,IL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Willing to learn new skills to help the team and overall build upon current skills. Fast-learner and loves to learn as many new skills as possible.
Overview
9
9
years of professional experience
Work History
Area Manager of Operations
Amazon
Joliet, IL
01.2024 - Current
- Improved employee productivity through effective training programs and performance evaluations.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Streamlined operations by implementing efficient management strategies and organizational systems.
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
Jewelry Sales Associate
Macy's
Chicago, IL
11.2023 - 01.2024
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Enhanced store reputation through effective communication and relationship-building with clients.
- Increased repeat business by cultivating strong rapport with customers and offering tailored advice on product selection.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
Consultant
Geek Squad - Best Buy
07.2021 - 11.2023
- Collected, arranged, and input information into database system.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Dismantled machines and equipment to remove defective parts.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Obtained skills such as repairing computers and diagnosing them as well.
Grocery Manager
Mitsuwa Marketplace
06.2020 - 07.2021
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Performed key tasks to promote inviting grocery store appearance.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
Sorter Operations Associate
UPS
10.2018 - 06.2020
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Used hand-held scanner to enter data product information.
Stock Associate
Walmart
04.2018 - 10.2018
- Consistently lifted materials weighing as much as 50 pounds.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Coach
10.2017 - 02.2018
- Maintained current knowledge of evolving changes in marketplace.
- Engaged with customers to effectively build rapport and lasting relationships.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prepared merchandise for sales floor by pricing or tagging.
- Was top sales associate in sales position.
Intern
After School Matters
05.2015 - 04.2016
- Cultivated multiple skills such as team work and communication
- Created website with team of 4.
- Conducted extensive research for startup company projects.
Education
Bachelor of Communication - Communication
University of Illinois At Chicago
Chicago, IL06.2023
GED -
George Washington High School
Chicago, IL06.2017
Skills
- Case Studies
- Analyze Trends
- Customer Meeting Organization
- Consumer Buying Habits
- Performance Motivation
- Monthly Inventory
- Paperwork Completion
- Inventory Management and Planning
- Consultative Sales Techniques
- Pricing Strategies
- Logistics Management
- Workforce Planning
- Operational Efficiency
- Supervisory role background
- Staff Supervision
Timeline
Area Manager of Operations
Amazon
01.2024 - Current
Jewelry Sales Associate
Macy's
11.2023 - 01.2024
Consultant
Geek Squad - Best Buy
07.2021 - 11.2023
Grocery Manager
Mitsuwa Marketplace
06.2020 - 07.2021
Sorter Operations Associate
UPS
10.2018 - 06.2020
Stock Associate
Walmart
04.2018 - 10.2018
Sales Associate
Coach
10.2017 - 02.2018
Intern
After School Matters
05.2015 - 04.2016
Bachelor of Communication - Communication
University of Illinois At Chicago
GED -
George Washington High School