Joseph Wager
St. Louis
Summary
Highly-motivated team member with a desire to take on new challenges and driven by the desire to offer excellent guest experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
6
6
years of professional experience
Work History
General Manager
Domino's Pizza
St Louis
09.2025 - Current
- Led rejuvenation of local store, overseeing hiring, training, and cultural transformation.
- Analyzed cost trends over previous 12 months to optimize labor, food, and hiring costs, contributing to store's return to profitability.
- Developed and mentored 2 new General Managers for the region.
- Built multiple new business accounts in the area with local hospitals generating a 12% increase in monthly sales.
- Participated in franchise management training to enhance understanding of business practices. attended initial training and development courses for franchise management.
Assistant General Manager
Drury Hotels
St. Louis
03.2024 - Current
- Coordinated with sales department to deliver exceptional service for onsite groups division.
- Primary maintenance director on site for the hotel ensuring conditions were maintained for guest satisfaction.
- High focus on guest satisfaction, assisting in leading the property to be a leader in its region.
- Managed hotel billing accounts to ensure accurate and timely financial processes.
- Directed building repair in coordination with contractors and on site technicians.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
District Manager
Domino's
Champaign
12.2021 - 03.2024
- Secured contracts with local school districts, hospitals, hotels, and clubs to drive sales growth.
- Provided ongoing coaching and training for store managers on how to maximize productivity and growth.
- Conducted training sessions for new hires and facilitated advanced classes for current management teams.
- Developed strategic plans for driving sales, reducing costs, improving operational efficiency.
- Experience with the entire Microsoft 365 suite.
- Created visual content using Adobe InDesign and Photoshop.
General Manager
Domino's
Rantoul
06.2020 - 11.2021
- Directed cost management for food and labor, implementing effective ordering and scheduling practices.
- Hired and trained staff to develop a competitive team.
- Managed daily shift operations, ensuring high customer satisfaction.
- Engaged with local organizations and schools to enhance community outreach.
Education
High school diploma -
champaign central high-school
Champaign, IL05-2016
Skills
- Profit & Loss
- Cost Management
- Process Improvement
- Forecasting
- Store Management Experience
- Facility management
- Marketing
- Employee training
- Leadership
- Team building
- Adobe Creative Cloud
- Microsoft 365
- Customer service
- Communication skills
Certification
- Driver's License
- Food Safety Certification
- BASSET
- ServSafe
Timeline
General Manager
Domino's Pizza
09.2025 - Current
Assistant General Manager
Drury Hotels
03.2024 - Current
District Manager
Domino's
12.2021 - 03.2024
General Manager
Domino's
06.2020 - 11.2021
High school diploma -
champaign central high-school