Summary
Overview
Work History
Education
Skills
Timeline
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Meaghan Walsh

Bayport,NY

Summary

Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.

Overview

6
6
years of professional experience

Work History

Case Manager

DASH Family Service League
Hauppauge, NY
06.2023 - Current
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Collaborated with medical professionals to coordinate treatment plans for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Provided referrals to appropriate health care providers or other community resources.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.

Manager

The Fish Store
Bayport, NY
12.2018 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Bookseller

Barnes and Nobles Bookstore
Falls Church, VA
10.2021 - 11.2022
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Applied interpersonal and communication skills to establish selling relationship with customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.

Education

Master of Arts - Forensic Mental Health Counseling

John Jay College of Criminal Justice
New York, NY
05-2027

Bachelor of Science - Criminology

George Mason University
Fairfax, VA
12.2022

Skills

  • Case Management
  • Patient Referral Coordination
  • Patient support
  • Crisis Intervention
  • Client Advocacy
  • Interpersonal communication
  • Community outreach
  • Empathy and compassion
  • Problem-solving
  • Team collaboration

Timeline

Case Manager

DASH Family Service League
06.2023 - Current

Bookseller

Barnes and Nobles Bookstore
10.2021 - 11.2022

Manager

The Fish Store
12.2018 - Current

Master of Arts - Forensic Mental Health Counseling

John Jay College of Criminal Justice

Bachelor of Science - Criminology

George Mason University

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Meaghan Walsh