Joseph Ward
New York,NY
Summary
Well-rounded sales professional and reliable bartender with a background in both high-volume and intimate bar settings. Retail and service industry experience in large-scale operations, as well as small-space boutiques. Skills include mixology, customer service, cash handling, inventory management, and team collaboration. Experienced in creating unique cocktails that enhance the dining experience and increase customer satisfaction. Proven ability to improve bar operations, and contribute to business growth. Experience in graphic design, with knowledge of Adobe Cloud and digital media creation. Eager to learn new skills, with full effort, to further my career.
Overview
6
6
years of professional experience
Work History
Bartender
The Smith Nomad
New York, New York
08.2025 - Current
- Crafted signature cocktails and customized drinks based on guest preferences.
- Engaged with patrons to gather feedback and enhance their overall experience.
- Executed daily cleaning tasks to ensure bar compliance with health regulations.
- Performed opening and closing duties including restocking supplies.
Sales / Style Advisor
Extra Butter
New York, New York
01.2025 - 10.2025
- Maintained up-to-date knowledge of current fashion trends to provide informed style advice to customers.
- Collaborated with team members to create visually appealing merchandise displays that enhanced the shopping experience.
- Developed strong relationships with clients to encourage repeat business and foster customer loyalty.
- Assisted in visual merchandising efforts to highlight seasonal promotions and key product launches.
- Participated in fashion events and promotions to showcase new collections and engage with customers.
Bartender
Carmine's Times Square
New York, NY
10.2024 - 07.2025
- Upsold customers from shelf to premium brands to help boost sales.
- Balanced daily registers and generated sales reports for management.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Made friendly conversation with customers to provide enjoyable bar experience.
Head Bartender / Keyholder
Restaurant Ventures United
Dallas Fort Worth , TX
08.2022 - 09.2024
- Executed opening and closing bar duties, including key holder responsibilities.
- Presented and served wine alongside local beer selections.
- Monitored guest alcohol consumption to prevent over-intoxication and underage drinking.
- Maintained bar inventory, ordering supplies and restocking as needed.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
Bartender
Marriott / Gaylord Texan
Dallas - Fort Worth, TX
04.2020 - 08.2024
- Selected to work private buyout events and VIP clientele to ensure a perfect guest experience, as well as guest relations.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
Graphic Designer
Freelancers Union
Dallas, TX
08.2019 - Current
- Developed graphics, logos, and layouts for product illustrations, company logos, and websites.
- Provided support on photo shoots related to the project's needs.
- Generated digital image files for use in digital and traditional printing.
Education
Bachelor of Science - Integrated Studies in Business / Computing App.
Texas Tech University
Lubbock, TX05-2026
High School Diploma -
Flower Mound High School
Flower Mound, TX05-2019
Skills
- Excellent customer service
- Creative mixology
- Sales expertise
- Suggestive selling techniques
- Guest and client relations management
- Guest engagement
- Visual merchandising
- Engaging personality
- Highly reliable
- Team collaboration
References
References available upon request.
Timeline
Bartender
The Smith Nomad
08.2025 - Current
Sales / Style Advisor
Extra Butter
01.2025 - 10.2025
Bartender
Carmine's Times Square
10.2024 - 07.2025
Head Bartender / Keyholder
Restaurant Ventures United
08.2022 - 09.2024
Bartender
Marriott / Gaylord Texan
04.2020 - 08.2024
Graphic Designer
Freelancers Union
08.2019 - Current
Bachelor of Science - Integrated Studies in Business / Computing App.
Texas Tech University
High School Diploma -
Flower Mound High School