Joseph Way
Mount Airy,MD
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
11
11
years of professional experience
Work History
Bouncer/Assistant Manager
Firestones Culinary Tavern
Frederick, MD
01.2017 - Current
- Checked IDs and closely examined patrons' faces to verify age.
- Ejected unruly patrons from premises.
- Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
- Enforced dress codes and refused objectionable attire.
- Responded quickly to emergency situations to assess and deflect issues.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
General Manager / Lifeguard
Ridge Swim Club
Mount Airy, MD
03.2013 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Formulated policies and procedures to streamline operations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Trained new employees on proper protocols and customer service standards.
- Scheduled Number lifeguards to provide adequate coverage of pool areas during operating hours.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Scheduled, coordinated and conducted in-service training for Number lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Directed and oversaw maintenance records and incident reports.
- Monitored pool area for violations and potential hazardous situations.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
Assist Production Manager
Green Bridge Construction
Woodbine, MD
11.2020 - 08.2021
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed internal operational standards and productivity targets.
- Estimated labor requirements to support anticipated workload.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Sourced materials to keep up with production goals and meet customer demands.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
Education
Criminal Justice
Carroll Community College
Westminster, MDHighschool -
South Carroll High School
Sykesville, MD06.2016
Skills
- Surveillance
- Emergency Response
- Disturbance Investigation
- CCTV Surveillance
- Pool operator
- Report Preparation
- Crime Prevention Methods
- Identity Verification
- Crowd Management
Timeline
Assist Production Manager
Green Bridge Construction
11.2020 - 08.2021
Bouncer/Assistant Manager
Firestones Culinary Tavern
01.2017 - Current
General Manager / Lifeguard
Ridge Swim Club
03.2013 - Current
Criminal Justice
Carroll Community College
Highschool -
South Carroll High School