Joseph W. Claudio
NEW MONMOUTH,New Jersey
Summary
Emergent, results oriented, self-motivated individual with cross-functional background as a resourceful fast-track investigator with an exceptional record.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Senior Investigator
Terrier Claims Service/ Gallagher Bassett
Pleasantville, NY
12.2000 - Current
- Claims Investigator with an exceptional record.
- Emergent, self-motivated individual with cross-functional background as a resourceful fast-track investigator.
- Conducted detailed investigations into insurance fraud and vehicle accident fraud.
- Developed and implemented investigative strategies to identify fraudulent activities, enhancing overall claim integrity.
- Managed approximately 30-50 incoming calls, emails and faxes per day from customers
- Mentored junior investigators, providing training on investigative techniques and industry best practices.
- Collaborated with law enforcement and legal teams to facilitate information sharing and case resolution.
- Analyzed evidence and gathered testimonies, producing comprehensive reports for stakeholders' review.
- Conducted surveillance operations to gather critical information pertaining to suspicious claims activity.
- Established relationships with external partners to enhance investigative capabilities and resource sharing.
- Led complex investigations into insurance claims, ensuring compliance with legal standards and company policies.
Emergency Medical Technician
McCabe Ambulance Service
Bayonne, NJ
05.1995 - 12.2000
- Delivered high-quality patient care during emergency medical situations.
- Operated advanced life support equipment to stabilize patients in transit.
- Collaborated with healthcare professionals for effective treatment plans.
- Conducted thorough patient assessments to determine medical needs.
- Responded promptly to emergency calls, ensuring quick patient assessment and care.
- Administered first aid and life support techniques in high-pressure situations.
- Collaborated with medical teams to coordinate patient transport and treatment plans.
- Monitored vital signs, documenting changes for ongoing patient evaluation and reporting.
- Trained junior EMTs on protocols, equipment usage, and safety procedures.
- Enhanced operational efficiency by streamlining communication processes during emergencies.
Skills
- Surveillance
- Trial Preparation
- Insurance Claims
- Commercial and General Liability
- Property Damage and Bodily Injury Claims
- Claimant, Attorney, and Litigation Representation
- Medical and Liability Investigation
- Liability Exposure Investigation
- Claims Arbitration
- Product Liability
- Workers Compensation
Certification
Licensed Private Investigator and Casualty Adjuster in NY License Number IA-981849
Terrier Claims Service Investigator of the Year 2003
Terrier Claims Service Investigator of the Year 2009
OSHA 30 Hour Safety Certified
MTA Track Training Certified
OSHA 10 Hour Scaffold Certified
Timeline
Senior Investigator
Terrier Claims Service/ Gallagher Bassett
12.2000 - Current
Emergency Medical Technician
McCabe Ambulance Service
05.1995 - 12.2000