Joseph Weber
Minnetrista, MN,MN
Summary
Dynamic and results-driven professional with a proven track record at Target, excelling in customer engagement and team collaboration. Recognized for enhancing guest satisfaction through exceptional communication and efficient service. Skilled in managing financial transactions and fostering a supportive team environment, consistently achieving operational excellence under pressure.
Guest services professional with proven track record in fostering positive customer experiences and resolving issues efficiently. Known for strong team collaboration and adaptability to changing needs. Possesses strong problem-solving and communication skills valued in guest-focused environments.
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
04.2022 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted in maintaining store presentation standards through effective merchandising and stocking practices.
- Trained new team members on operational procedures and customer engagement strategies.
- Collaborated with team to improve checkout processes, enhancing overall customer satisfaction.
- Mentored junior staff, fostering a team-oriented environment focused on professional growth.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
Dishwasher
Iron Tap
08.2021 - 03.2022
- Operated dishwashing machinery to maintain cleanliness and efficiency in kitchen operations.
- Assisted in maintaining sanitation standards by cleaning dishes, utensils, and kitchen equipment promptly.
- Collaborated with kitchen staff to ensure timely availability of clean dishes during peak service hours.
- Implemented proper waste disposal procedures to support sustainability efforts within the restaurant.
Chore Worker
Machenthuns Meat Market
05.2019 - 02.2021
- Assisted in meat preparation, ensuring adherence to safety and sanitation standards.
Education
High School Diploma -
Waconia High School
Waconia, MN05-2023
Skills
- Exceptional communication
- Flexible schedule
- Financial transactions
- Verbal and written communication
- Teamwork and collaboration
- Policies and procedures adherence
- Strong empathy
- Ability to manage stress
- Customer engagement
Timeline
Guest Advocate
Target
04.2022 - Current
Dishwasher
Iron Tap
08.2021 - 03.2022
Chore Worker
Machenthuns Meat Market
05.2019 - 02.2021
High School Diploma -
Waconia High School