Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joseph Webster

Cadyville

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Adaptable and skilled in multitasking, I thrive in fast-paced settings, ensuring high-quality service delivery and effective team collaboration. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Manager

Mama Mia's Pizzeria
10.2021 - 05.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Package Handler

UPS
06.2021 - 08.2021
  • Same as the year before

Package Handler

UPS
06.2020 - 08.2020
  • Operated conveyor systems to efficiently sort and distribute packages.
  • Conducted quality checks to ensure package integrity and compliance with safety standards.
  • Collaborated with team members to streamline loading and unloading processes.
  • Trained new hires on safety protocols and operational procedures for package handling.
  • Assisted in troubleshooting equipment malfunctions to minimize downtime during operations.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Youth Sports Referee

Clinton County Youth Bureau
05.2015 - 06.2018
  • Officiated youth sports games, ensuring rule compliance and fair play.
  • Mediated player disputes, promoting sportsmanship and teamwork among participants.
  • Collaborated with coaches to communicate game strategies and guidelines effectively.
  • Managed game situations effectively, ensuring timely resolution of disputes and conflicts.
  • Participated in ongoing training sessions to stay current with evolving rules interpretations and officiating techniques.
  • Prepared for each game thoroughly, reviewing rule changes and updating personal knowledge accordingly.

Education

Bachelor of Arts - Sustainability Studies

SUNY, Geneseo
Geneseo, NY
12-2024

Skills

  • Customer service
  • Positive attitude
  • Adaptability and flexibility
  • Multitasking
  • Inventory management
  • Conflict resolution
  • Work prioritization

Accomplishments

  • President of the Epsilon Epsilon chapter of Sigma Alpha Mu at SUNY Geneseo.
  • In my tenure as President of Sigma Alpha Mu boosted Philanthropy donations with our national affiliate The Alzheimer's Association, and helped multiple members achieve scholarships from our national chapter.

Timeline

Manager

Mama Mia's Pizzeria
10.2021 - 05.2025

Package Handler

UPS
06.2021 - 08.2021

Package Handler

UPS
06.2020 - 08.2020

Youth Sports Referee

Clinton County Youth Bureau
05.2015 - 06.2018

Bachelor of Arts - Sustainability Studies

SUNY, Geneseo

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