
Senior living professional with extensive expertise in post-acute care. Proven track record of ensuring financial sustainability, driving census, and boosting revenue. Adept at strategic planning, team leadership, leadership development, and fostering a culture of excellence in patient care while prioritizing employee satisfaction. Committed to delivering outstanding results while upholding the highest standards of quality and compliance.
- Managed day-to-day operations of a personal care home, ensuring compliance with Pennsylvania state regulations.
- Direct oversight of facility leadership and day to day operations of all departments.
- Managed facility finances, including budgeting, financial reporting, and cost control measures.
- Implemented quality assurance programs to enhance operational efficiency and resident satisfaction.
- Addressed resident and family concerns promptly, ensuring high levels of customer service.
- Leadership
- Strategic Planning
- Financial Management
- Regulatory Compliance
- Quality Improvement
- Staff Development
- Communication Skills
- Problem-Solving Skills
- Risk Management
- Adaptability and Flexibility
- Strategic Leadership