Joseph Wenszell
Milwaukee
Summary
Proven track record in enhancing efficiency and customer satisfaction, notably at David Lang, where innovative route planning and exceptional customer service were paramount. Skilled in safe driving and fostering strong working relationships, my approach has consistently led to improved operational outcomes and team collaboration.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Flower Delivery Driver
David Lang
04.2019 - Current
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Streamlined delivery routes for increased efficiency and reduced fuel costs.
- Enhanced customer satisfaction by delivering floral arrangements accurately and on time.
- Maintained accurate records of miles driven, hours worked, and expenses incurred during daily operations.
- Managed inventory levels to ensure optimal stock availability during peak periods.
- Implemented efficient route planning strategies, minimizing delays due to unforeseen circumstances.
- Ensured that all floral arrangements arrived at their destinations in pristine condition through careful handling techniques.
Swim Coach
David Anderson
06.2016 - Current
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
- Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
- Coached youth aged 8 to 14 for competitive swim team and oversaw participation in events annually.
- Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.
- Assisted in organizing successful swim meets, managing logistics, and coordinating volunteers.
- Continuously expanded coaching knowledge through participation in professional development workshops or conferences, staying updated on industry trends and techniques.
Gate Guard
Sarah Pancheri
06.2024 - 07.2024
- Maintained a safe environment through effective communication with fellow gate guards and supervisors.
- Enhanced security by diligently monitoring access points and verifying visitor credentials.
- Kept check-in area clean and neat at all times.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Exhibited excellent decision-making skills under pressure during emergency situations or unexpected incidents.
Mover
Joe
05.2021 - 09.2021
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
Lifeguard
Todd Hill
06.2015 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
Bachelor of Science - Criminal Justice
UW WhiteWater
800 W Main St, WhitewaterSkills
- Safe driving
- Deadline oriented
- Route planning
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Strong working relationships
- Dependability and honesty
- Active listening
- Decision-making
Accomplishments
- During my Competitive Swimming days, 4xnatoninal Swimmer 18xstate swimmer contributed to multiple state champion titles.
Timeline
Gate Guard
Sarah Pancheri
06.2024 - 07.2024
Mover
Joe
05.2021 - 09.2021
Flower Delivery Driver
David Lang
04.2019 - Current
Swim Coach
David Anderson
06.2016 - Current
Lifeguard
Todd Hill
06.2015 - 08.2019
Bachelor of Science - Criminal Justice
UW WhiteWater
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