Joseph Whitfill
Leitchfield,KY
Summary
Dynamic professional with a proven track record in customer relationship building and product knowledge, notably at Rite Aid Inc. Excelled in enhancing client satisfaction and increasing repeat business through exceptional service and interpersonal communication. Demonstrated expertise in managing operations and fostering vendor relationships, driving improvements and efficient resource allocation.
Overview
9
9
years of professional experience
Work History
Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
12.2021 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Receiving Department
Sam's Wholesale Club
09.2019 - 11.2021
- Developed strong relationships with vendors, ensuring timely deliveries and resolving any issues promptly.
- Monitored key performance indicators to identify areas for improvement, implementing targeted strategies accordingly.
- Ensured smooth transitions during peak seasons through effective planning and resource allocation.
Store Manager
Rite Aid Inc
05.2015 - 07.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Arts - History Major With Government And Psychology Minor
Western Kentucky University
Bowling Green, KY05-1993
Skills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
Timeline
Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
12.2021 - 10.2024
Receiving Department
Sam's Wholesale Club
09.2019 - 11.2021
Store Manager
Rite Aid Inc
05.2015 - 07.2019
Bachelor of Arts - History Major With Government And Psychology Minor
Western Kentucky University
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