Joseph Witcoski
Hillsborough
Summary
Results-driven professional skilled in customer service and project management. Enhances customer experiences through effective communication and collaboration, consistently achieving organizational goals. Analyzes market trends and competitor pricing to adjust strategies that maximize profitability and customer satisfaction. Strong problem resolution skills and a focus on team collaboration support brand growth.
Overview
8
8
years of professional experience
Work History
Online Reseller
Independant
01.2021 - Current
- Researched market trends to identify profitable products for resale.
- Managed online listings across multiple platforms to maximize visibility.
- Developed promotional strategies to attract new customers and drive sales.
- Engaged customers through social media to enhance brand presence.
- Created detailed product descriptions, including features, benefits, and technical specifications.
- Analyzed competitor pricing to adjust resale strategies effectively.
- Provided customer support via email, phone, and live chat to resolve inquiries.
- Purchased new or used items from various sources for resale on websites.
Pizza Delivery Driver
Mariannas
Hillsborough
05.2023 - 09.2023
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Exhibited positive attitude and diplomacy in interactions with customers and team members to enhance service quality.
- Monitored inventory storage, ensuring proper handling and organization to support efficient delivery operations.
- Executed routine responsibilities to maintain smooth operations and uphold service standards.
Independent Landscaping
Neighbors parents
Hillsborough
01.2018 - 05.2020
- Developed creative landscape designs that enhanced aesthetic appeal and functionality of outdoor spaces.
- Increased customer satisfaction by resolving issues with knowledgeable, friendly service.
- Addressed customer requests and answered questions to enhance overall satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Partnered with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Some College (No Degree) - Finance
Wagner College
Staten Island, NY04-2026
Skills
- Online sales techniques
- Digital marketing proficiency
- E-commerce knowledge
- Inventory management
- Pricing strategy
- Financial analysis
- Project management
- Data organization
- Problem resolution
- Decision-making
- Customer service
- Team collaboration
- Communication skills
- Negotiation skills
- Time management
- Problem-solving
- Dependable and reliable
- Dedicated team player
- Hardworking and responsible
- Safety awareness
- Professional appearance
Affiliations
- Volunteer, Rent a Raider - Hillsborough ,NJ (2019)
- Volunteer/Community Service, Mary Mother of God Church -Hillsborough ,NJ (2018-2019)
- Volunteer/Community Service, St. Josephs Church -Hillsborough ,NJ (2019)
- Community Service, Feeding the homeless- Manhattan , NY (2025)
Timeline
Pizza Delivery Driver
Mariannas
05.2023 - 09.2023
Online Reseller
Independant
01.2021 - Current
Independent Landscaping
Neighbors parents
01.2018 - 05.2020
Some College (No Degree) - Finance
Wagner College