Joseph W. Wood
Summary
Dynamic District Manager with a proven track record at LV Petroleum LLC, driving a 20% sales increase through strategic inventory management and team development. Skilled in data analysis and fostering a collaborative environment, I excel in enhancing operational efficiency and employee morale, ensuring sustained growth and customer satisfaction.
Overview
23
23
years of professional experience
Work History
District Manager
LV Petroleum LLC
Mankato, Minnesota
10.2024 - Current
- Directed operations for 10 travel centers, enhancing efficiency across multiple retail locations.
- Managed daily operations to ensure alignment with business objectives and sales data.
- Developed site managers and assistant managers for future leadership roles.
- Monitored labor costs based on sales data to optimize expenses.
- Reduced costs through effective inventory control by analyzing sales trends.
- Conducted regular performance evaluations to foster team development and accountability.
- Ensured compliance with safety standards and corporate policies through ongoing monitoring.
- Resolved customer complaints swiftly, maintaining high levels of service satisfaction.
District Manager
GPM Investments Inc.
Rockford, Illinois
08.2023 - 08.2024
- Direct Store Operations for 10 Retail locations
- Improved all Store Sales to an increase of 10% over prior year.
- Oversaw 10 additional locations during transition to new district manager
- Recruited three store managers to strengthen district leadership.
- Promoted 3 Assistant Managers into Store Manager Roles
- Increased staffing across all locations by 7% to support operational needs
- Led initiatives to enhance stock levels across all stores, ensuring availability of products
District Manager
Graham Enterprise Inc.
Vernon Hills, Illinois
07.2022 - 08.2023
- Improved all Store Sales to an increase of 20% over prior year.
- Improved in-stock levels across all locations, enhancing product availability for customers
- Implemented hiring strategies that increased staffing levels across all locations, supporting operational needs
- Facilitated training sessions that enhanced skills of 3 senior leads, resulting in improved team performance
- Instrumental in developing Company Bonus Plan
- Direct Store Operations for 7 Retail locations
Multi-Site Manager
Circle K Stores
Yorkville, Illinois
03.2015 - 07.2022
- Direct retail store operations, including leading a team of 15 personnel
- Achieved steady sales increases in c-store and fuel gallons.
- Have successfully trained 4 Store Managers while Promoting 3 associates to Asst. Managers
- Have successfully promoted Assistant Manager into the Manager in Training Program
- Developed current employees for advancement within the company.
- Hired a diversified team, boosting team morale, enhancing customer service, and reducing turnover.
- Transitioned to role of Market Training Manager, overseeing training programs for new hires.
- Have gained the respect of market team as someone they can call to help resolve their questions of issues
General Manager
The Pride Stores Inc.
Geneva, Illinois
11.2012 - 03.2015
- Directed retail store operations
- Managed operations of 15 retail locations during District Manager absences
- Led team of 12, overseeing recruitment, staffing, discipline, and evaluations
- Supported District Manager in managing daily operations of underperforming stores
- Supported District Manager in maintaining compliance with state regulations
General Manager
Thornton's
North Aurora, Illinois
12.2011 - 11.2012
- Directed retail store operations
- Led team of 17 in recruiting, staffing, succession planning, training, morale, discipline, and evaluations to foster a high-performing work environment
- Managed inventory control and ordered merchandise by department to maintain optimal stock levels for monthly promotions based on customer demographics and travel patterns
- Merchandised store according to customer shopping patterns, contributing to steady monthly sales growth of 1.2%
- Conducted competitive shopping and established & maintained effective professional relationships with vendors to obtain new product information
- Investigated and controlled internal and external store theft
- Reduced shrink by 2% by increasing employee morale, and effectively training employees and enforcing daily operating procedures
General Manager
Speedway LLC
North Aurora, Illinois
09.2009 - 12.2011
- Directed retail location of $1.5m annual store sales operations including P & L, sales, payroll and inventory control, while consistently meeting all P & L, sales, payroll and shrink budgets
- Led team of 15 associates and oversaw all store related issues including recruiting, staffing, succession planning, training, discipline and evaluations
- Merchandised store to align with customer shopping patterns, driving consistent monthly sales growth
- Implemented quality hiring practices and enhanced staff training, boosting employee morale and reducing turnover
- Investigated and controlled internal and external theft, reducing shrink by 1.5%
Area Manager
Tejany Petroleum (Franchisee of BP)
Naperville, Illinois
12.2007 - 09.2009
- Executed account management marketing strategies that contributed to sales growth in the area
- Analyzed sales-volume and performance trends
- Redesigned merchandising locations to align with customer shopping patterns and improve product visibility
- Trained employees on operating procedures
- Traveled among multiple retail store locations daily to ensure operational compliance and enhance store performance
General Manager, Regional Field Orientation Lead
BP Products North America
Naperville, Illinois
08.2003 - 12.2007
- Boosted sales volume year-over-year, achieving consistent growth over three years
- Directed store operations with 2.5M annual sales and 17 associates
- Maintained merchandising standards adopted through the company to reduce damages to almost zero, improved stocking efficiency and increased sales with better access to merchandise
- Oversaw merchandising, marketing, and staffing to align with corporate standards
- Fostered team-oriented environment through effective hiring practices and enhanced training, leading to improved morale and lower turnover
- Worked on succession planning and payroll optimization budgets
Education
Business Management -
University of McDonald’s
High School -
Lemont High School
Skills
- Email Marketing
- Social Media Strategy
- Web Analytics
- Data analysis
- Excel
- PowerPoint
- Microsoft Word
References
References available upon request.
Timeline
District Manager
LV Petroleum LLC
10.2024 - Current
District Manager
GPM Investments Inc.
08.2023 - 08.2024
District Manager
Graham Enterprise Inc.
07.2022 - 08.2023
Multi-Site Manager
Circle K Stores
03.2015 - 07.2022
General Manager
The Pride Stores Inc.
11.2012 - 03.2015
General Manager
Thornton's
12.2011 - 11.2012
General Manager
Speedway LLC
09.2009 - 12.2011
Area Manager
Tejany Petroleum (Franchisee of BP)
12.2007 - 09.2009
General Manager, Regional Field Orientation Lead
BP Products North America
08.2003 - 12.2007
Business Management -
University of McDonald’s
High School -
Lemont High School