Joseph Yelverton
New Orleans,LA
Overview
2026
2026
years of professional experience
Work History
Account Manager
Ochsner Health System
08 2024 - Current
- Managed a portfolio of 12 Community Connect accounts, including 1 large-scale health system, 2 mid-sized organizations, and 9 independent clinics specializing in Family/Internal Medicine, Nephrology, Pediatrics, Hematology/Oncology and Cardiology
- overseeing 9 project implementations from start to finish
- Led ongoing initiative to restore financial stability for a large-scale Connect site, coordinating efforts with partners and third-party vendors, leveraging Epic resources for revenue optimization, and prioritizing seamless integration into Epic for quick turnover
- Assisted in out-of-scope service pricing negotiations for various Epic applications and third-party vendor integrations, ensuring cost-effective solutions aligned with system needs
- Led strategic pitches and presentations to partner sites, advocating for internal initiatives related to Epic applications and Ochsner-led models, ensuring alignment with organizational goals and partner needs
Information Systems Consultant
Ochsner Health System
06 2023 - 08 2024
- Lead management of a large-scale health enterprise, providing end-to-end IS support and collaboration with revenue cycle, legal and compliance
- Successfully managed 12 projects from end-to-end with a large majority focusing on revenue cycle and Epic Resolute applications
- Spearheaded Salesforce integration, developing a system to streamline project deliverable tracking across multiple departments, reducing project turnover by 3 weeks, eliminating 60 FTE per Account Manager per project, and more streamline documentation
- Draft and negotiate project contracts for Epic vendor implementation
- Standardized and enhanced internal knowledge-sharing platforms, creating a consistent foundation for Connect Sites used by account managers to track and manage critical information more efficiently
Epic Security Analyst
Ochsner Health System
08 2022 - 05 2023
- Involved with supporting large-scale database containing 110,000+ end-user and provider records, while overseeing provisioning processes managing ~400 new end-users and ~80 providers weekly
- Responsible for end-to-end user provisioning for system new hires, allied health students, and EpicCare Link end users, most recognized for quick turn around time and efforts to streamline intake process
- Spearheaded use of automation for student intake process and scrubbing processes by use of automation, successfully processed an average of 120 new allied health users weekly, with over 250 total processed
- Supported two Epic system implementations, earning praise for instant adoption of processes and beyond exceptional customer support
- Exposure to blueprints, contributing to process optimizations, contributing to the elimination of 6 FTE per analyst per week
Educator, Visual Merchandise Lead
lululemon
10 2018 - 11 2021
- Led the visual merchandising team during a major store relocation, driving regional outreach and providing strategic support to underperforming stores to refresh and reinforce brand identity
- Coordinated inventory placement and merchandising flow resulting in optimal inventory management and increase sales metrics
- Led training initiatives for all visual merchandising needs, instilling brand identity and elevating store presentation through mentorship
- Recognized for exceptional attention to detail and ability to connect with team members, fostering a strong and cohesive brand presence
Education
Bachelor of Science - Information Systems And Decision Sciences
Louisiana State University
Baton Rouge, LASkills
- Epic Security Coordinator certification
- Account/Client Relationship Management
- Epic SER Admin & Data Courier Badge
- Project Management
- Agile Methodologies: Scrum, Product Ownership, Sprint Planning
Timeline
Account Manager
Ochsner Health System
08 2024 - Current
Information Systems Consultant
Ochsner Health System
06 2023 - 08 2024
Epic Security Analyst
Ochsner Health System
08 2022 - 05 2023
Educator, Visual Merchandise Lead
lululemon
10 2018 - 11 2021
Bachelor of Science - Information Systems And Decision Sciences
Louisiana State University
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