JOSEPH YODUSHOCK
HENDERSON,TN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every coworker and prospective and current student a positive and memorable experience.
Overview
29
29
years of professional experience
Work History
Insurance Claims Specialist
American Specialty Health
Henderson, TN
08.2022 - Current
- Supported efficient handling of complex claims and followed up on open, denied, or suspended claims to complete required line items.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Retained strong medical terminology understanding in effort to better comprehend procedures.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Organized information by using spreadsheets, databases or word processing applications.
Account Manager
Portfolio Recovery
Jackson, Tennessee
01.2010 - 01.2022
- Handle all aspects of customer service.
- Collect on past due accounts in excess of 500k a year.
- Operate all needed software and computer tasks
Advertising Sales Representative
The Jackson Sun
Jackson, Tennessee
01.2007 - 01.2009
- I represent The Jackson Sun and Gannett Media to the public, handling accounts and sales quotas that are in excess of $30 thousand a month.
- I also do a large amount of computer work using the DOS system primarily, extending from basic word processing to the realm of desktop publishing.
- Gannett Media
Customer Service Representative
Wal-Mart Corporation
Jackson, Tennessee
01.2005 - 01.2007
- Assisting customers and staff in all areas of retail service.
Sales Representative/ Account Manager
William Moss and Associates
Jackson, Tennessee
01.1998 - 01.2007
- Sales, collections, and training of new employees were primary job duties.
Education
Bachelor of Science - General Studies
University of Tennessee
Martin, TN12-2006
Skills
- Multitasking Abilities
- Quality assurance
- Self-Directed
- Verbal communication
- Clerical support
- Problem-solving
- Data management
- Good Telephone Etiquette
- Customer relations
- Excellent communication
- Friendly, positive attitude
Timeline
Insurance Claims Specialist
American Specialty Health
08.2022 - Current
Account Manager
Portfolio Recovery
01.2010 - 01.2022
Advertising Sales Representative
The Jackson Sun
01.2007 - 01.2009
Customer Service Representative
Wal-Mart Corporation
01.2005 - 01.2007
Sales Representative/ Account Manager
William Moss and Associates
01.1998 - 01.2007
Bachelor of Science - General Studies
University of Tennessee