Joseph Zayas
Middletown,OH
Summary
Developed skills in fast-paced kitchen environments, including team leadership and operational management. Demonstrated ability to adapt to new, innovational changes within the company. My sense of urgency, transparency, and comradery has gained the respect of my peers and fellow co-managers at Harper's Point. Knowledgeable BOH Member, seeking to further my growth as an individual, team player, and as a salary Kitchen Manager.
Overview
7
7
years of professional experience
Work History
Hourly BOH Manager
Dewey's Pizza
Cincinnati, OH
08.2024 - Current
- Tasked, and trusted, with opening or closing the building, ensuring I was setting the next shift up for nothing but success.
- Ran a multitude of shifts on almost every AM/PM shift throughout the week at Harper's Point with high accuracy and seamlessness with a wide range of staff of varying skill and seniority within the company.
- Always kept spirits high, ensuring there was a positive atmosphere to help team morale on almost all of my shifts, no matter the volume.
- Handled Commissary and RDP orders, ensuring we had plenty of product for successful shifts, while also remaining fiscal.
- Worked seamlessly alongside my fellow staff/co-managers, while also setting the example for new staff, showing efficiency and the qualities to be a team player.
Pizza Maker
Dewey's Pizza
Cincinnati, OH
08.2023 - Current
- Learned and embraced the Dewey's culture early on and quickly adapted to the Harper's Point's business flow seamlessly.
- After only a few short months, became a team leader and aided in leading closes, training new team members, and began learning managerial tasks to further become next level.
- Became quite proficient in all aspects of the kitchen, easily handling weekend volumes on more crucial stations while also empowering and inspiring those around me.
- Trained new staff on pizza-making techniques and kitchen safety protocols.
Line Cook
Pohlman Lanes
Hamilton, OH
10.2020 - 02.2023
- Learned how to properly handle raw ingredients, follow recipes, and instructions, near flawlessly.
- Handled stocking and rotating incoming truck orders of various sizes, as well as learning to count inventory for the week.
- Became proficient at opening the kitchen and warming up all equipment, as well as the cleaning process of fryers, flattops, and industrial ovens.
- Learned to understand how to maintain efficiency and urgency in a high volume atmosphere.
Bowling Attendant
Pohlman Lanes
Hamilton, OH
09.2019 - 10.2020
- Learned basic sales and customer service.
- Began learning the operations of an establishment and became a valuable asset within the company quickly due to my efficiencies in my role.
- Learned to handle cash and card transactions, and learned to count down drawers reliably every night I worked.
- Maintained proper sanitation of tables, lanes, shoes, and the entirety of dining sections.
- Also lightly did maintenance to the pinsetters themselves. (Resetting pins, dislodging bowling balls/pins, ran basic troubleshoots.)
Education
High School Diploma -
K-12
Hamilton, OH05-2020
Skills
- Staff training experience
- Leadership qualities and personality
- Proper sanitization
- Ordering and inventory knowledge
- Strong sense of urgency
- Proper communication
- Performance improvement
- Adaptability
Timeline
Hourly BOH Manager
Dewey's Pizza
08.2024 - Current
Pizza Maker
Dewey's Pizza
08.2023 - Current
Line Cook
Pohlman Lanes
10.2020 - 02.2023
Bowling Attendant
Pohlman Lanes
09.2019 - 10.2020
High School Diploma -
K-12