Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joseph Zissimos

Edgewood,MD

Summary

Dynamic professional with extensive experience at BGE, excelling in training and mentoring while enhancing operational efficiency. Proven track record in staff management and process improvement, leading to increased productivity. Adept at implementing safety protocols and fostering teamwork, ensuring reliable service delivery and a collaborative work environment.

Work History

Supervisor

BGE
  • Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
  • Developed training programs for new staff, enhancing onboarding experience and operational understanding.
  • Coordinated workflow schedules, optimizing resource allocation and reducing operational delays.
  • Implemented process improvements, increasing productivity and streamlining team collaboration efforts.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Utility Training Specialist

BGE
Baltimore, MD
2012 - 2019
  • Developed and delivered training programs to enhance employee skills and knowledge.
  • Collaborated with subject matter experts to create instructional materials and resources.
  • Assessed training needs through surveys and performance evaluations to tailor content effectively.
  • Facilitated workshops and seminars, fostering an engaging learning environment for participants.

Cable Splicer Crew Leader

BGE, Baltimore Gas & Electric
Baltimore, MD
2005 - 2012
  • Spliced and terminated various types of high voltage cables from secondary to 33KVto ensure reliable service.
  • Conducted routine inspections and maintenance on underground and overhead wiring systems for optimal performance.
  • Utilized specialized splicing tools and equipment, adhering to safety protocols during all operations.
  • Collaborated with team members to troubleshoot service interruptions, restoring connectivity efficiently.

Education

High School Diploma -

Northern High
Baltimore, MD
06.1990

Skills

Training and mentoring

Goal oriented

Staff management

Customer service

Team building

Process monitoring and improvement

Safety protocols

Coaching and mentoring

Risk management

Adaptability and flexibility

Self motivation

Accomplishments

I run the Generator program here at BGE I handle the training and the deployment.

Timeline

Supervisor

BGE

Utility Training Specialist

BGE
2012 - 2019

Cable Splicer Crew Leader

BGE, Baltimore Gas & Electric
2005 - 2012

High School Diploma -

Northern High

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Joseph Zissimos