Josepha Barrios
Miami,FL
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Life Insurance Agent
American Income Life Insurance Company
09.2023 - Current
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
Administrative Assistant
First Services Residential
05.2022 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Created and maintained databases to track and record customer data.
Seller
Victoria Secret
06.2021 - 02.2022
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Developed customized solutions for clients , resulting in improved satisfaction and loyalty.
- Utilized product knowledge to educate customers on features and benefits.
Education
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL05.2022
Skills
- Insurance Policy Sales
- In-depth product knowledge
- Building Relationships
- Client Service
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Life Insurance Agent
American Income Life Insurance Company
09.2023 - Current
Administrative Assistant
First Services Residential
05.2022 - 07.2023
Seller
Victoria Secret
06.2021 - 02.2022
High School Diploma -
G. Holmes Braddock Senior High School