JOSEPHA SIATINI
Perris,California
Summary
Dependable and professional with a proven track record of meeting organizational needs through consistent and organized practices. Thrives under pressure while adapting seamlessly to new situations and challenges. Committed to delivering high-quality results aligned with organizational objectives and ready to contribute as a dedicated team player.
Overview
8
8
years of professional experience
Work History
Cashier
WinCo Foods
Moreno Valley, CA
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Managed inventory by restocking merchandise and ensuring product availability at registers.
- Greeted customers entering store and responded promptly to customer needs.
Shift Leader
Snappy Mart
Silver City, New Mexico
10.2021 - 12.2024
- Store key holder who consistently opened and closed high-traffic stores with multiple electronic systems including cash register and Point Of Sale system.
- Delivered a high level of customer service to patrons using active listening and engagement skills. De-escalated tense situation with disgruntled customers using management skills.
- Trained new team members in every aspect used at the store, including using electronic systems, stock procedures and customer service.
- Verified customer age requirement for alcohol or tobacco purchases.
Security Officer
Security Guards Inc.
Los Angeles, CA
07.2018 - 08.2021
- Monitored premises to ensure safety and security compliance.
- Responded promptly to incidents, coordinating with local authorities as needed.
- Conducted regular patrols to deter and detect unauthorized activities.
- Implemented security protocols, enhancing overall operational efficiency.
- Developed incident reports detailing observations and actions taken during shifts.
Education
Associate - Criminal Justice
East Los Angeles College
Monterey Park, CA11.2019
Skills
- Security Monitoring
- Customer Service
- Cash register, POS systems
- Gasoline and petroleum product purchases
- Skills focusing on delegation of work to other team members
- Theft prevention
- Asset protection
- Physical security
Languages
Samoan
Full Professional
English
Full Professional
Timeline
Cashier
WinCo Foods
07.2025 - Current
Shift Leader
Snappy Mart
10.2021 - 12.2024
Security Officer
Security Guards Inc.
07.2018 - 08.2021
Associate - Criminal Justice
East Los Angeles College