Donovan Lupo
Midlothian,VA
Summary
I am currently attending Brightpoint Community College for an Associates Degree in Information Technology. I made the Dean’s List for the Summer 2024 semester. I will be finishing my degree by May 2025. After I graduate I will be transferring to Old Dominion University to get a bachelors in Cybersecurity. I am looking for a job to gain experience in any role that relates to my degree.
Overview
5
5
years of professional experience
Work History
Cashier
Lowes
11.2024 - Current
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Sorter
UPS
10.2024 - Current
- Assessed and sorted items into containers or designated areas according to classification, size, and condition.
- Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
- Stacked items according to weights, sizes, types, and picking priorities.
- Recorded and tracked items sorted to confirm accuracy.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
General Merchandise Associate
Walmart
05.2022 - 10.2024
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Pushed and stocked product in multiple departments and consistently met time targets.
Picker
Amazon
05.2023 - 11.2023
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Verified proper labeling and identification on all orders before shipment.
- Used RF scanners to track orders and verify accuracy.
Cashier
Food Lion
03.2020 - 12.2020
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associates - Information Technology
My Associates will be completed in May 2025. I am then transferring to ODU to complete my Bachelors in Cybersecurity.
Skills
- Microsoft Office
- Microsoft Outlook
- Retail Sales
- Customer Experience
- AWS Architecture
- AWS Core Services
- AWS Pricing
- Project Management
- Communication Skills
- Information technology
- Network monitoring
- Security monitoring
Timeline
Cashier - Lowes
11.2024 - Current
Sorter - UPS
10.2024 - Current
Picker - Amazon
05.2023 - 11.2023
General Merchandise Associate - Walmart
05.2022 - 10.2024
Cashier - Food Lion
03.2020 - 12.2020
Brightpoint Community College - Associates, Information Technology
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