Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Joseph C. Sasso

Joseph C. Sasso

Nutley

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

7
7
years of professional experience

Work History

Sales Associate

Strong & Shapely Gym
11.2022 - Current
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Checked members into gym by scanning badges.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Maintenence Associate

Blink Fitness
02.2022 - 09.2022
  • Cleaning equipment and locker-rooms to provide a more comfortable environment for all
  • Followed safety protocols to minimize workplace accidents.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Executed tasks within time constraints.
  • Followed instructions from supervisor regarding daily job tasks and duties.

Sales Associate

Blink Fitness
02.2022 - 09.2022
  • Provide a positive experience to customers through great customer service
  • Working with customers to determine their needs, answer any queries, and recommend probable solutions
  • Creating attractive displays in order to improve sales
  • Greeting guests upon entering and exiting the gym
  • Registering members alongside creating schedules

Sales Associate

Home Depot
01.2019 - 10.2021


  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Food Server

Cucina 355
01.2017 - 06.2019
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Cultivated warm relationships with regular customers.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Elevated customer satisfaction through followup and enthusiastic customer service.

Education

Diploma -

Nutley High School

Bachelors Degree - Communications

Caldwell University

Skills

  • Store Merchandising
  • Selling Techniques
  • Customer Service
  • Standard Operating Procedure
  • Excellent People Skills
  • Customer Retention

Accomplishments

  • Highly expereinced in creating organic growth with algorithms on a variety of social media platforms such as Tik-Tok, Instagram, and Youtube
  • Tik Tok:
  • Following- Approximately 55,000 followers
  • Most popular video- 5.9 million views
  • Instagram:
  • Following- Approximately 7,000 followers
  • Most popular video- 3.2 million views
  • Youtube:
  • Following- Approximately 200 followers
  • Most popular video- 69,000 views

Timeline

Sales Associate

Strong & Shapely Gym
11.2022 - Current

Maintenence Associate

Blink Fitness
02.2022 - 09.2022

Sales Associate

Blink Fitness
02.2022 - 09.2022

Sales Associate

Home Depot
01.2019 - 10.2021

Food Server

Cucina 355
01.2017 - 06.2019

Diploma -

Nutley High School

Bachelors Degree - Communications

Caldwell University
Joseph C. Sasso