Joseph D Howard
Jamaica
Summary
Dependable , disciplined , professional recognized for integrity, punctuality and strong attention to detail. Brings a consistent work ethic , the ability to perform effectively under pressure. Dedicated to upholding high standards of Safety accountability and professionalism in every task
Overview
9
9
years of professional experience
Work History
Automotive Towing Associate
Quik Towing
Jamaica, NY
02.2022 - 10.2025
- Coordinated towing operations to ensure timely vehicle retrieval and customer satisfaction.
- Assisted in dispatching vehicles using GPS and radio communication systems.
- Trained new associates on safety protocols and operational procedures.
- Maintained accurate logs of service calls, vehicle locations, and towing records.
- Resolved customer inquiries regarding towing services and billing processes effectively.
Seasonal Worker
UPS Warehouse
Tampa, FL
10.2021 - 12.2021
- Operated material handling equipment to ensure efficient package sorting and distribution.
- Maintained accurate inventory records to support timely order fulfillment.
- Collaborated with team members to streamline workflows and enhance productivity.
- Assisted in training new employees on safety protocols and operational procedures.
- Monitored safety practices within the warehouse to promote a safe working environment.
Package Handler
UPS Driver Assistant
Cape Coral, FL
11.2020 - 01.2021
- Coordinated package sorting and loading operations to enhance delivery efficiency.
- Assisted drivers with route navigation, ensuring timely package deliveries.
- Implemented safety protocols during handling to minimize workplace incidents.
- Trained new team members on operational procedures and safety guidelines.
- Streamlined sorting processes by organizing packages based on delivery routes.
Sales Associate
Journeys Shoes
Valley Stream, NY
09.2016 - 02.2017
- Assisted customers in selecting footwear, providing personalized service to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Ensured accurate inventory management through regular stock checks and replenishment of displays.
- Collaborated with team members to create visually appealing merchandise presentations in-store.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
Education
High School Diploma -
Christ The King High School
Middle Village, NYSkills
- Customer service
- Time management
- Attention to detail
- Interpersonal skills
- Leadership qualities
- Courteous and professional
- Fast Learner
Timeline
Automotive Towing Associate
Quik Towing
02.2022 - 10.2025
Seasonal Worker
UPS Warehouse
10.2021 - 12.2021
Package Handler
UPS Driver Assistant
11.2020 - 01.2021
Sales Associate
Journeys Shoes
09.2016 - 02.2017
High School Diploma -
Christ The King High School