Achieved career milestones by completing EMT and paramedic certifications through self-funded education. Enhanced management skills by transitioning from public service to leadership roles. Made significant contributions to Levy County Fire Rescue, earning multiple commendations. Demonstrated proficiency in martial arts and firearm safety, contributing to team safety and preparedness. Excelled in high-pressure situations, maintaining professionalism and effectiveness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Roam Towing Manager
Towing Soloutions of Gainesville
Gainesville, FL
01.2026 - Current
Led cross-functional teams to enhance operational efficiency and workflow processes.
Streamlined project management practices, improving team collaboration and communication.
Developed training programs for staff, fostering skill development and performance improvement.
Implemented strategic initiatives that aligned with company goals, driving organizational growth.
Monitored budget adherence, optimizing resource allocation for maximum impact.
Established key performance indicators to evaluate team success and project outcomes.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
• Executed towing and immobilization of vehicles in compliance with state laws and local ordinances.
•Directed compliance initiatives ensuring adherence to legal parameters, including signage regulations and property contract management.
Lead Operator
Air Recovery
Ocala, FL
01.2025 - 12.2025
Assisted in vehicle repossessions as a licensed recovery agent in Florida. Supported conflict resolution during recovery operations. Operated recovery vehicles efficiently to facilitate repossession processes.
Executed repossession processes in strict compliance with state laws.
Implemented and enforced safety procedures to ensure workplace compliance.
Assisted in conducting profit and loss analysis to identify financial trends and support decision-making. Evaluated financial data to aid in budget planning and resource allocation. Collaborated with team members to enhance understanding of financial performance.
Assisted in developing financial plans to meet client needs. Supported clients in understanding financial options and strategies. Collaborated with team members to streamline financial planning processes.
Orchestrated daily operations planning to enhance workflow efficiency.
Facilitated resolution of conflicts among team members to maintain a collaborative work environment. Identified issues and provided support to ensure effective communication. Assisted in mediating discussions to promote understanding and cooperation.
Facilitated appointment scheduling for vehicle retrieval and property management.
Utilized Microsoft Word to create and format documents. Assisted in editing and proofreading materials for clarity and accuracy. Supported team members in document preparation and presentation tasks.
Facilitated phone communications to coordinate voluntary vehicle pickups, ensuring smooth surrender process for debtors.
Executed vehicle repossession operations with a focus on maintaining professionalism and compliance.
Oversaw allocation and optimization of time resources.
Oversaw daily operations of air recovery processes, ensuring compliance with safety protocols.
Streamlined workflows to enhance efficiency and reduce operational downtime.
Lead Operator/Supervisor
Superior Towing
Gainesville, FL
07.2023 - 01.2025
Executed accurate money handling procedures to ensure financial integrity.
Directed daily operations to ensure seamless workflow and efficiency.
Mediated disputes and negotiated solutions to effectively resolve conflicts among team members and customers
Supported team members in achieving project goals through effective communication and collaboration. Facilitated team meetings to encourage participation and share ideas. Assisted in resolving conflicts to maintain a positive work environment.
Assisted in managing towing operations to ensure compliance with local regulations. Supported team members in executing towing procedures efficiently. Contributed to maintaining accurate records of towing activities.
Executed vehicle recovery operations to ensure timely retrieval and safe transport of vehicles.
Oversaw operations management to enhance efficiency and productivity.
Executed comprehensive vehicle maintenance protocols to ensure optimal performance and safety.
Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
Executed strategic vehicle recovery plans, adhering to Wreckmaster standards.
Supervised daily towing operations, ensuring compliance with safety regulations and protocols.
Coordinated vehicle recovery processes, optimizing efficiency and minimizing downtime for clients.
Orchestrated daily planning activities to enhance operational efficiency.
Oversaw and optimized route management processes.
Facilitated advanced recovery processes to enhance operational efficiency.
Vehicle extrication
Assisted in creating geometric models for various projects. Supported team members in understanding geometric principles. Contributed to the development of visual aids for presentations.
Coordinated day-to-day functions, optimizing processes to maintain operational excellence.
Operated tow trucks to safely transport vehicles and equipment from various locations.
Conducted routine vehicle inspections to ensure operational safety and compliance with regulations.
Assisted customers with vehicle recovery, providing clear instructions and support during emergencies.
Mentored junior drivers on safe towing practices and customer service excellence.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Secured vehicle to tow truck and checked all attachments for safe operation.
Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
Fastened chains, straps, covers, and binders to secure load during transit.
Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
Training Ambassador
Parallel
Gainesville, FL
04.2020 - 08.2022
Oversaw team operations and strategic initiatives to enhance productivity.
Drove initiatives to maintain and exceed sales goals.
Assisted in conducting profit-loss analysis to identify financial trends. Supported teams in evaluating budgetary performance and cost management. Contributed to the preparation of financial reports for stakeholder review.
Facilitated product selection to align with customer needs and preferences.
Cultivated extensive knowledge of industry trends and regulations.
Oversaw dispensation to ensure compliance with regulations.
Cultivated in-depth product knowledge to enhance customer interactions.
Assisted in creating product labels to meet regulatory standards. Supported teams in ensuring accurate information on packaging. Contributed to the design process for clear and effective labeling.
Executed cash handling procedures to ensure accurate financial transactions.
Executed quality control processes to ensure product standards and specifications were met.
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Oversaw seed-to-sale tracking processes to ensure compliance and operational efficiency.
Executed hourly area cleaning to maintain a hygienic and organized environment.
Led comprehensive training sessions for team members on new laws and products.
Oversaw operations management to enhance efficiency and productivity.
Assisted teams in completing projects within designated timelines and budgetary limits. Supported colleagues in achieving project milestones through effective collaboration. Contributed to maintaining project quality standards by providing necessary resources.
Monitored team performance to ensure high average order value (AOV) aligned with financial objectives.
Designed and implemented engaging training programs tailored for diverse employee groups.
Facilitated collaboration with team leaders to assess training needs and identify skill gaps.
Assessed training effectiveness by analyzing participant feedback and performance evaluations.
Full Time Father
Home
Reddick, FL
01.2020 - Current
Time management
Multi-tasking
Understanding/Reasoning
Increased work ethic/Purpose
Ability to work on very little sleep
Pediatric nutrition
More comfortable with Pediatrics
The drive to provide for my family
Ability to function in High stress
Adaptability for learning new skills
Sales Associate
Volkswagen of Ocala
Ocala, FL
07.2019 - 04.2020
Facilitated customer engagement and sales processes as a Sales Consultant at Volkswagen of Ocala.
Oversaw completion of necessary paperwork to ensure compliance with regulations.
Facilitated customer demo rides to showcase product features and enhance user experience.
Cultivated in-depth product knowledge to enhance customer interactions.
Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
Oversaw safe operation of company vehicles, ensuring compliance with all regulations.
Assisted teams in completing projects on schedule and within budget. Supported project management efforts by coordinating tasks and resources. Contributed to team success through effective communication and collaboration.
Delivered exceptional customer service to enhance overall satisfaction.
Performed thorough cleaning and maintenance of vehicle interiors and exteriors. Assisted in the application of protective waxes and sealants to enhance vehicle appearance. Supported team in organizing detailing supplies and maintaining a clean work environment.
Assisted in porting applications to new platforms. Supported teams in troubleshooting and resolving porting issues. Contributed to documentation of porting processes.
Facilitated long-distance auto transportation services on a commission basis.
Assisted customers in selecting vehicles, providing detailed information on features and financing options.
Collaborated with team members to maintain a clean and organized showroom environment.
Participated in regular training sessions to stay current on product knowledge and sales techniques.
Conducted follow-up communications with customers post-purchase to ensure continued satisfaction and engagement.
Implemented effective sales strategies that improved overall dealership performance and customer retention rates.
Analyzed market trends to identify opportunities for growth, contributing insights during strategic planning meetings.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
EMT-Basic
Levy County Department of Public Safety
Bronson, FL
04.2017 - 07.2019
Assisted in daily operations to support team objectives. Collaborated with colleagues to complete tasks efficiently. Contributed to project success through effective communication.
Delivered exceptional professional service to enhance client satisfaction.
Administered basic life support techniques to ensure patient safety and well-being.
Assisted in daily operations by performing routine tasks. Supported team members in achieving project goals. Contributed to maintaining a productive work environment.
Conducted comprehensive patient assessments to evaluate health status and identify care needs.
Documented and finalized patient care reports with precision.
Assisted users in navigating map books effectively. Supported teams in locating essential information within navigation resources. Facilitated access to geographic data for improved decision-making.
Conducted comprehensive daily inspections of truck operations and safety protocols.
Compiled end-of-shift reports to summarize daily activities and outcomes. Assisted team members in documenting key events and observations. Supported management by providing accurate records for review.
Supported paramedic in delivering patient care during emergency situations.
Assisted in setting up IV systems for patient care. Supported healthcare teams in maintaining equipment functionality. Contributed to efficient workflow in clinical settings.
Executed placement of 4/12 lead ECGs on patients to ensure accurate cardiac monitoring.
Responded to emergency calls, providing immediate medical assistance and patient care in high-pressure situations.
Administered basic life support techniques, including CPR and first aid, ensuring patient stabilization during transport.
Collaborated with healthcare professionals to develop treatment plans for patients on-site and during transport.
Maintained accurate documentation of patient assessments, treatments, and outcomes in compliance with regulatory standards.
Trained and mentored junior EMT staff on operational procedures and emergency response protocols, enhancing team efficiency.
Conducted equipment checks and maintenance to ensure readiness and compliance with safety regulations at all times.
Developed community outreach programs focused on health education, promoting awareness of emergency services available locally.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Evaluated patient histories to assess and prioritize levels of care.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Trained EMTs in basic life support skills, oxygen therapy, and wound care.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
Administered CPR, oxygen and other life-saving medical treatments.
Assisted with lifting and moving patients.
Assessed medical conditions of patients in pre-hospital settings.
Responded to 911 calls for medical emergencies.
Handled patient transfers from one medical facility to another.
Delivered emotional support to patients and families.
Firefighter/EMT
Inglis Fire Department
Inglis, FL
02.2017 - 07.2019
Delivered exceptional professional service to enhance patient satisfaction.
Delivered basic life support to ensure patient safety and well-being.
Assisted in daily operations by performing routine tasks. Supported team members in achieving project goals. Contributed to maintaining a productive work environment.
Facilitated training sessions for department first responders.
Executed fire extinguishment procedures to ensure safety and compliance with regulations.
Facilitated mutual aid initiatives for Levy County Department of Public Safety.
Conducted comprehensive patient assessments to evaluate health status and identify care needs.
Documented and finalized patient and incident reports with precision.
Assisted users in navigating map books effectively. Supported teams in organizing map book resources. Aided in the development of navigation strategies.
Conducted comprehensive daily inspections of truck operations and safety protocols.
Compiled and submitted end-of-shift reports to ensure accurate record-keeping.
Emergency Medical Technician
Nature Coast EMS
Lecanto, FL
09.2018 - 05.2019
Assisted with patient care in emergency situations. Operated emergency vehicles to transport patients safely. Obtained access to patients for necessary interventions.
Delivered exceptional professional service to enhance client satisfaction.
Administered basic life support techniques to ensure patient safety and well-being.
Assisted in daily operations by performing routine tasks. Supported team members in achieving project goals. Contributed to maintaining a productive work environment.
Conducted comprehensive patient assessments to evaluate health status and identify care needs.
Executed precise documentation and completion of patient care reports.
Assisted users in navigating map books effectively. Supported teams in locating essential information within navigation resources. Facilitated access to geographical data for improved decision-making.
Conducted comprehensive daily inspections of truck operations and safety protocols.
Compiled end-of-shift reports to summarize daily activities and outcomes. Assisted team members in documenting key events and observations. Supported management by providing accurate records for review.
Supported paramedic in delivering high-quality patient care during emergency situations.
Executed IV setup procedures to ensure patient safety and comfort.
Executed placement of 4/12 lead ECGs on patients to ensure accurate cardiac monitoring.
Provided emergency medical care in high-pressure situations, ensuring patient safety and comfort.
Operated advanced life support systems and medical equipment during transport to healthcare facilities.
Collaborated with paramedics to assess patient conditions and develop treatment plans on-site.
Conducted thorough patient assessments, documenting vital signs and medical histories accurately.
Trained new EMTs on protocols, procedures, and best practices for emergency response effectiveness.
Led team drills to enhance readiness for diverse emergency scenarios, improving overall team performance.
Developed and implemented strategies for improved communication among emergency response teams during incidents.
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Reduced response times by effectively coordinating with dispatchers and following established protocols.
Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
Firefighter/EMT
Bronson Fire Department
Bronson, FL
09.2015 - 05.2016
Delivered exceptional professional service to enhance client satisfaction.
Administered basic life support techniques to ensure patient safety and well-being.
Facilitated training sessions for department first responders.
Executed fire extinguishment procedures to ensure safety and compliance with emergency protocols.
Facilitated mutual aid initiatives for Levy County Department of Public Safety.
Conducted comprehensive patient assessments to ensure accurate diagnosis and treatment planning.
Documented and finalized patient and incident reports with precision.
Assisted users in navigating map books effectively. Supported teams in locating essential information within navigation resources. Helped maintain organization of map book materials.
Responded to emergency calls, providing rapid and effective firefighting support during critical incidents.
Conducted thorough inspections of fire equipment, ensuring operational readiness and compliance with safety standards.
Collaborated with team members to develop and implement training programs for new recruits, enhancing overall team performance.
Led community outreach initiatives, educating residents on fire safety practices and prevention strategies.
Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Support Responder
Levy County Department of Public Safety
Bronson, FL
08.2015 - 04.2017
Advanced to EMT position within Levy County Department of Public Safety, demonstrating commitment to emergency medical services.
Administered basic life support techniques to ensure patient safety and well-being.
Executed fire suppression and emergency medical services operations.
Supported paramedic in delivering patient care during transport.
Facilitated effective communication with patients and staff, ensuring a pleasant and professional interaction.
Executed emergency medical response duties with precision and care.
Executed promotional testing as an EMT to enhance emergency response capabilities.
Grocery/Seafood Clerk
Publix
Ocala, FL
08.2015 - 12.2016
Delivered exceptional and friendly service to all customers.
Oversaw loading and unloading operations for inventory trucks.
Optimized shelf restocking processes to enhance product availability.
Facilitated effective communication with all staff, fostering a positive and professional work environment.
Facilitated customer inquiries and requests with attention to detail.
Streamlined stock room organization and case management processes.
Executed pallet jack operations to ensure efficient material handling and transportation.
Education
No Degree - Paramedic School
College of Central Florida
Lecanto, FL
No Degree - Emergency Medical Technician
College of Central Florida
Ocala, FL
High School Diploma -
Excel Academy
Plymouth, MN
06.2014
Skills
Demonstrated exceptional organizational skills to streamline project workflows
Mastered medical terminology to enhance communication within healthcare teams
Assisted in maintaining radio communication systems for effective information exchange Supported team members in troubleshooting communication issues to enhance operational efficiency Contributed to training sessions on radio equipment usage for new staff
Facilitated hand-to-hand training sessions in DTAC, Brazilian Jiu-Jitsu, Muay Thai, kickboxing, and Krav Maga
Demonstrated professionalism in all interactions and communications
Operated computer systems to support daily tasks and functions Assisted team members with software troubleshooting and technical issues Maintained equipment to ensure optimal performance
Administered injections IV access with precision and adherence to safety protocols
Leveraged extensive physiology knowledge to inform research and development initiatives
Administered Windows operating systems to ensure optimal performance and security
Assisted in onboarding new employees by providing orientation materials and resources Supported new hires in understanding company policies and procedures Facilitated introductions to team members and key stakeholders
Delivered comprehensive patient care by assessing needs and implementing treatment plans
Assisted in detailing project specifications and requirements Supported team members in organizing project documentation Contributed to maintaining project timelines and deliverables
Assisted in executing sales strategies to meet team objectives Supported customer service initiatives to enhance client satisfaction Collaborated with team members to streamline sales processes
Executed timely delivery of goods to ensure customer satisfaction
Executed strategic initiatives to drive project success
Facilitated training sessions to enhance team skills Supported development of training materials to aid learning Assisted in organizing workshops to improve employee performance
Assisted healthcare professionals in collecting blood samples from patients Supported laboratory operations by preparing specimens for analysis Maintained cleanliness and organization of phlebotomy equipment and workspaces
Demonstrated effective leadership by guiding teams towards achieving strategic objectives
Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
Led retail sales initiatives, driving customer engagement and revenue growth
Oversaw operations management to enhance efficiency and productivity
Assisted in organizing and maintaining medical records for efficient retrieval Supported healthcare teams by ensuring accurate documentation of patient information Aided in the preparation of medical records for audits and reviews
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Acquired extensive experience in hospital operations and patient care management
Assisted in prioritizing tasks to streamline workflow Supported team members in managing project timelines Contributed to effective communication among stakeholders
Executed cash handling procedures to ensure accurate financial transactions
Executed emergency medical response protocols to provide critical care in high-pressure situations
Monitored and recorded vital signs to ensure patient health and safety
Demonstrated proficiency in various computer applications and software tools
Assisted customers in selecting products that meet their needs Supported team members in achieving sales goals Maintained organized and visually appealing merchandise displays
Leveraged comprehensive anatomy knowledge to enhance educational programs
Executed insurance verification processes to ensure accurate patient billing
Utilized Microsoft Office applications to assist in document creation and data organization Supported team members in preparing presentations and reports Maintained accurate records using Excel spreadsheets
Demonstrated meticulous attention to detail in all tasks and projects
Assisted in managing electronic medical record systems to streamline patient data access Supported healthcare teams in utilizing EMR systems for improved patient care Contributed to training staff on EMR functionalities to enhance operational efficiency