St Mary's College California Alum, Strong leader and problem solver. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Operations Assistant
PolishedCrete a Division of Bay Area Concretes
4 2017 - Current
Manage and execute 20 projects concurrently, spanning from initial contract to final completion.
Manage project costs and profitability with a 30% target, adjusting as needed throughout completion stages.
Track progress, aiming for a 7% increase in upselling initial contracts, and maintain a 90% adherence to plan for projects valued between $25,000 and $75,000.
Provide monthly email updates to senior management, including updated spreadsheets on profitability and project status.
Report on cost-to-budget percentages to ensure adherence to set budgets post-project handover, alongside maintaining a 95% on-site start goal within 5 days of client contact.
Coordinate site visits with a team of 5 specialty contractors to define project scope during bidding, while estimating and resolving inquiries for a minimum of 7 projects weekly regarding scope, pricing, timing, and various pricing issues.
Associate Property Management
Meacham/ Oppenheimer
02.2021 - 07.2022
Assessed property, compiled information and wrote reports regarding findings for submission to director.
Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Co-Founder
Make It Rain
06.2015 - 09.2016
Head of Sales and Operations, responsible for marketing and acquiring over 30 clients.
Retained clients for over 2 years. Sold additional services acquired by 70% of clients
Grew client portfolio with recurring revenue of $7,000 a month
In charge of accounting, receivables and payroll for 6 employees
Education
Bachelor of Science - Business Administration And Management
Saint Mary's College of California
Moraga, CA
08.2021 - 06.2023
Skills
Client communication
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Accomplishments
SMC Finance Club President (2021-2022)
Increased Member turnout by 80%
Coordinated with guest speakers on weekly basis
Responsible for budget and distribution of club funds
Timeline
Bachelor of Science - Business Administration And Management
Saint Mary's College of California
08.2021 - 06.2023
Associate Property Management
Meacham/ Oppenheimer
02.2021 - 07.2022
Co-Founder
Make It Rain
06.2015 - 09.2016
Operations Assistant
PolishedCrete a Division of Bay Area Concretes
4 2017 - Current
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