Josephene Mcmahon
Seneca Gaming Corporation
Springville,NY
2
Languages
14
years of professional experience
Dedicated Table Games Dealer with a proven track record in delivering exceptional customer service, ensuring game fairness, and maintaining meticulous cash handling practices.
Manufacturing professional with extensive experience in operating and maintaining production machinery. Consistently supported efficient production workflows and maintained equipment functionality. Reliable team player with strong focus on achieving operational goals and adapting to changing production demands.
Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Work History
Table Games Dealer
2 Years 5 Months- Implemented process improvements to enhance game efficiency and customer satisfaction.
- Collaborated with team members to create a positive gaming environment for patrons.
- Maintained accurate cash handling practices during payouts and chip exchanges.
- Observed table dynamics to identify potential issues and mitigate risks proactively.
Table Games Dealer
1 Year 8 Months- Dealt various table games, ensuring compliance with gaming regulations and company policies.
- Monitored gameplay to maintain fairness and address player inquiries effectively.
- Assisted in training new dealers on game rules and operational procedures.
- Provided exceptional customer service, fostering repeat patronage through engagement and support.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
Assembly Production Operator
1 Year 6 Months- Operated production machinery to ensure efficient workflow and product quality.
- Monitored equipment performance, identifying issues and performing minor repairs as needed.
- Conducted routine inspections of finished products to maintain quality control standards.
- Collaborated with team members to streamline production processes and improve output efficiency.
- Implemented standard operating procedures to enhance workplace safety and compliance.
- Set up and adjusted machines for day-to-day operations.
- Documented production information via daily system logs and discussed issues with management.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
Machine Operator/Assembler
6 Months- Operated machinery to assemble components, ensuring compliance with quality standards.
- Conducted routine maintenance on equipment to enhance operational efficiency and reduce downtime.
- Trained new operators on assembly processes and safety protocols, fostering a culture of teamwork.
- Implemented process improvements that streamlined production workflows and increased output consistency.
Education
No Degree - Computer Programming
High School Diploma
Skills
Reliability and punctuality
Excellent customer service
Keen observation
Money handling expertise
Teamwork and collaboration
Customer service
Time management
Attention to detail
Multitasking Abilities
Reliability
Excellent communication
Languages
English
Professional Working
Tagalog
Professional Working
Interests
I enjoy helping others and giving back to the community.
Tech enthusiast
passionate about exploring the latest advancements and innovations.
DIY and Home Improvement
I like working with my hands and fixing things.
Crafting and DIY Projects
Music
Timeline
Table Games Dealer
Seneca Gaming Corporation
03.2024 - CurrentRead More
Table Games Dealer
Seneca Gaming Corporation
08.2018 - 04.2020Read More
Assembly Production Operator
Epson Portland Inc.
08.2016 - 02.2018Read More
Machine Operator/Assembler
Mitsuba Philippines Corporation
01.2013 - 07.2013Read More
STI Colllege
No Degree from Computer Programming
Read More
Hda. Conchita National High School
High School Diploma
Read More