JOSEPHER NGUYEN
San Jose,CA
Summary
Dynamic and adaptable professional with a diverse background spanning hospitality, event management, corporate catering, retail operations, and construction logistics. Recognized for exceptional customer service, precise coordination, and the ability to thrive under pressure in fast-paced environments. Skilled in building strong client relationships, optimizing workflows, and managing multiple priorities with accuracy and efficiency. Highly transferable skill set ready to contribute value across industries, including technology, corporate services, and operations-focused roles.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Food & Beverage Service Professional
Bay Clubs Company LLC - Boulder Ridge Golf Club
05.2024 - Current
- Delivered exceptional food and beverage service as a restaurant server, event attendant, and bartender for daily dining guests and diverse private events—including weddings, golf tournaments, corporate functions, and social celebrations—ensuring prompt, professional, and high-quality guest experiences.
- Coordinated restaurant, event, and bar operations for daily dining guests and high-profile private functions, ensuring seamless execution from setup to service to breakdown.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
On-Site Catering Specialist
ZeroCater
04.2024 - Current
- Oversaw daily corporate meal operations for major client accounts, managing vendor deliveries, food presentation, and service logistics while acting as the on-site liaison for feedback and issue resolution. Coordinated with vendors to ensure timely delivery of necessary equipment and supplies for each event.
- Trained new staff members on company policies, procedures, and best practices to maintain consistent quality across all events.
- Implemented organizational systems to ensure food safety compliance, accurate inventory tracking, and efficient service flow.
Grading Laborer
KDW Construction
01.2023 - 03.2024
- Managed small-scale projects on-site to streamline company production timelines
- Regularly achieved 10-20% reductions in projected production time
- Collaborated with project managers and colleagues to complete projects on time and within budget
- Managed adherence to precise measurement tolerances for cuts and fills down to the tenth
- Resolved challenges during grading operations, demonstrating adaptability and solution-oriented thinking.
Digital Personal Shopper
Walmart Inc.
12.2021 - 03.2023
- Processed and fulfilled average of 100 customer orders per shift, demonstrating efficiency and time management skills
- Proficient in data entry for customer orders and inventory management
- Provided exceptional service to online shoppers, ensuring satisfaction and resolving inquiries efficiently
- Collaborated with team members to optimize workflows and improve efficiency
Banquet Manager
Coyote Creek Golf Club
10.2017 - 01.2020
- Built strong client relationships, driving repeat business and upselling additional services
- Managed banquet team of ~12 providing training, supervision, and support to ensure seamless operations
- Negotiated contracts with clients and vendors, ensuring favorable terms and compliance
- Implemented improvements to streamline processes and enhance overall guest experience
Education
High School Diploma -
Castillo Christian
Skills
Client Relationship Cultivation
Customer Service Excellence
Excellent Attention to Detail
Project Coordination and Execution
Online Platform Proficiency
Team Leadership and Collaboration
Timeline
Food & Beverage Service Professional
Bay Clubs Company LLC - Boulder Ridge Golf Club
05.2024 - Current
On-Site Catering Specialist
ZeroCater
04.2024 - Current
Grading Laborer
KDW Construction
01.2023 - 03.2024
Digital Personal Shopper
Walmart Inc.
12.2021 - 03.2023
Banquet Manager
Coyote Creek Golf Club
10.2017 - 01.2020
High School Diploma -
Castillo Christian
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