Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Hostess
Americana
08.2022 - Current
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Head Lifeguard
City Of Des Moines
06.2023 - 08.2023
Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Reduced response time to emergencies by conducting regular lifeguard drills and training sessions.
Improved team communication through the implementation of daily briefings and debriefings.
Ensured optimal pool water quality by monitoring chemical levels and maintaining proper filtration systems.
Field Worker
Echollective Farms
04.2021 - 06.2022
Improved field productivity by implementing efficient work procedures and time management strategies.
Enhanced team collaboration through clear communication and mutual support during field tasks.
Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
Streamlined data collection processes for accurate and timely reporting to project managers.
Education
No Degree - Biology
Drake University
Des Moines, IA
05.2027
High School Diploma -
Roosevelt High School
Des Moines, IA
05.2023
Skills
Event Planning
Complaint Handling
Server Support
Dining Area Maintenance
Customer Service
Food Running
Timeline
Head Lifeguard
City Of Des Moines
06.2023 - 08.2023
Hostess
Americana
08.2022 - Current
Field Worker
Echollective Farms
04.2021 - 06.2022
No Degree - Biology
Drake University
High School Diploma -
Roosevelt High School
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