Josephine Boyer
certified medical assistant
Bensalem,PA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Certified Medical Assistant
Health First Cape Canaveral Hospital
07.2019 - Current
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Prepared and administered medications to alleviate patient symptoms.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared lab specimens for diagnostic evaluation.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
Surgery Scheduler
Pennsylvania Orthopedic Associates
10.2017 - 07.2019
- Received and routed laboratory results to correct clinical staff members.
- Elevated patient experience by providing empathetic support throughout the entire surgical journey-from initial consultation to post-operative follow-up appointments.
- Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Educated patients about surgeries and provided treatment plan documentation.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Maintained accurate records for billing purposes, ensuring proper reimbursement from insurance carriers and patients alike.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Senior Medical Assistant
Holy Redeemer Hospital And Medical Center
02.2010 - 09.2017
- Provided compassionate care to diverse populations, fostering trust and rapport with patients of all ages and backgrounds.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Processed laboratory specimens according to established guidelines, ensuring the accuracy of test results for appropriate clinical decisionmaking.
- Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
- Obtained client medical history, medication information, symptoms, and allergies.
- Conducted thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Certificate in Medical Assisting - Medical Assisting
Ultrasound Diagnostic School
Trevose, Pa. 05.2001 -
Skills
Certified in CPR/AED
Patient Care
Reliable team player
EMR / EHR
Task Prioritization
OB/GYN procedures
Vital Signs Documentation
Examination Preparation
Teamwork and Collaboration
Insurance Verification
Certified Medical Assistant
Timeline
Certified Medical Assistant
Health First Cape Canaveral Hospital
07.2019 - Current
Surgery Scheduler
Pennsylvania Orthopedic Associates
10.2017 - 07.2019
Senior Medical Assistant
Holy Redeemer Hospital And Medical Center
02.2010 - 09.2017
Certificate in Medical Assisting - Medical Assisting
Ultrasound Diagnostic School
05.2001 -