Kimberly Lazzari
Springfield,MA
Summary
Highly motivated, hardworking and dependable candidate with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Successful at managing priorities with a positive attitude. Strong organizational skills and eager to secure an entry-level administrative supervisor position. Ready to help achieve company goals.
Overview
39
39
years of professional experience
Work History
Certified Medical Assistant
Baystate Medical Center
06.1998 - Current
- Scheduling both outpatient and Baystate specialty and procedure appointments for 16 providers
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Provided compassionate assistance to patients experiencing difficulties in navigating the scheduling process.
- Prior authorizations and insurance referrals
- Enhance clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Prioritized tasks to meet demands of a fast-paced work environment
- Tes Edits
- documenting VNA claims into Centricity
- Verifying insurance coverage
- Maintained confidentiality of sensitive information by adhering to strict privacy policies
- Knowledge of Experian
- mentored new staff on the scheduling process
- Served as a liaison between patients, providers and community resources to ensure optimal care of patients
- Educate providers and staff with changes that occur in the scheduling process
- CIS superuser
Medical Assistant
Pediatric Associates
05.1996 - 05.1998
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Server
Friendly's Ice Cream
04.1989 - 05.1996
Administrative Assistant
Peerless Handcuff Company
07.1985 - 02.1989
- Inspected account books and recorded transactions.
- Collaborated with sales team to resolve customer disputes, improving overall client satisfaction.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Prepared bills receivable, invoices, and bank deposits.
Education
Associate of Science - Medical Assisting
Springfield Technical Community College
Springfield, MA05.1996
Skills
- Certified Medical Assistant
- Prior Authorizations and Referrals
- Insurance Verification
- CIS superuser
- Knowledge of Centricity
- Certified in CPR/AED
Timeline
Certified Medical Assistant
Baystate Medical Center
06.1998 - Current
Medical Assistant
Pediatric Associates
05.1996 - 05.1998
Server
Friendly's Ice Cream
04.1989 - 05.1996
Administrative Assistant
Peerless Handcuff Company
07.1985 - 02.1989
Associate of Science - Medical Assisting
Springfield Technical Community College
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