Lauren DeZess
Pittsfield,MA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Berkshire Health Systems
11.2022 - Current
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Personal Care Assistant
Lee Health Care
02.2021 - 05.2023
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Transported clients to and from medical appointments with safety and efficiency.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Empowered clients by providing education on self-care strategies and encouraging them to take an active role in their own health management.
- Remained alert to problems or health issues of clients and competently responded.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Assisted patients with self-administered medications.
Youth Development Professional
Hillcrest Educational Centers, Inc
04.2018 - 03.2022
- Facilitated community outreach to expand participation and support.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Maintained accurate documentation of youth progress in line with reporting requirements.
- Tracked service activities and outcomes against outlined plans and goals.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
Education
High School Diploma -
Taconic High School
Pittsfield, MA06.2015
Skills
- Wound care specialist
- Patient Registration
- Intuit QuickBooks
- Basic Math
- Critical Thinking
- HIPAA Compliance
- Certified Medical Assistant
- Heartsaver CPR AED (CPR AED)
- Appointment Scheduling
- Clear Communication
- CPR/AED
- Medical terminology in [Languages]
- Compassionate
- Payment Processing
- Patient Scheduling
- Operating EKG Equipment
- Dementia and Alzheimer's knowledge
- Patient bathing
- Reliable transportation
- Electronic Health Records
- Reliable team player
- Medical Procedures
- Patient documentation
- Direct Patient Care
- Customer Service
- Complex Problem-Solving
- Certified Clinical Medical Assistant
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Berkshire Health Systems
11.2022 - Current
Personal Care Assistant
Lee Health Care
02.2021 - 05.2023
Youth Development Professional
Hillcrest Educational Centers, Inc
04.2018 - 03.2022
High School Diploma -
Taconic High School
- CMA - Certified Medical Assistant
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