Josephine Budd
Jacksonville
Summary
Methodical Pharmacy Technician known for high productivity and efficient task completion. Specialize in accurate prescription processing, medication management systems, and customer service protocols. Excel in communication, teamwork, and adaptability to ensure seamless pharmacy operations and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Data Entry Pharmacy Technician
HealthDirect Pharmacy Services
Rochester
08.2025 - 05.2026
- Processed prescription orders accurately with pharmacy management software, ensuring timely patient access to medications.
- Maintained optimal inventory levels for medications and supplies, preventing shortages and ensuring continuous availability.
- Entered patient information and medication details into electronic health records.
- Assisted nurses in reordering patient medications.
- Verified prescription accuracy by cross-checking entered data against original orders, enhancing patient safety and medication reliability.
- Communicated with healthcare providers about medication-related inquiries promptly.
- Ensured compliance with regulatory requirements such as HIPAA and DEA regulations.
- Coordinated medication deliveries to nursing homes and other facilities.
- Troubleshot software issues related to data entry processes or systems maintenance needs.
Customer Service Associate/Food Service Worker
Byrne Dairy
Rochester
10.2023 - 06.2024
- Assisted customers with inquiries about products and services.
- Processed transactions accurately using point-of-sale systems.
- Handled customer complaints with empathy and effective solutions.
- Kept work area neat, clean, and well-stocked at all times.
- Handled cash register operations accurately during peak times.
- Maintained knowledge of current sales promotions and new product releases.
Pharmacy Technician
Wegmans Pharmacy
Newark
11.2021 - 09.2023
- Assisted pharmacists in preparing and dispensing medications for patients.
- Maintained accurate patient records and medication profiles.
- Collaborated with healthcare professionals to ensure medication safety.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Managed inventory by restocking shelves and checking expiration dates.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Answered customer inquiries regarding medications and pharmacy services promptly.
- Organized work areas so that everything was easily accessible when needed.
- Conducted routine cleaning and organization of pharmacy workspace.
Education
Newark Senior High School
Newark, NYSkills
- Prescription processing
- Electronic health records
- Inventory management
- Medication dispensing
- Customer relationship management
- Transaction processing
- Cash handling
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Patient confidentiality
- Customer service
- Fast typing speed
Timeline
Data Entry Pharmacy Technician
HealthDirect Pharmacy Services
08.2025 - 05.2026
Customer Service Associate/Food Service Worker
Byrne Dairy
10.2023 - 06.2024
Pharmacy Technician
Wegmans Pharmacy
11.2021 - 09.2023
Newark Senior High School