Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Josephine Diaz

Philadelphia,PA

Summary

Profile; To successfully complete all tasks to the best of abilities. To learn all job related responsibilities. To obtain a full/part time position that will utilize skills and offers the opportunity for growth and advancement based on personal professional experiences. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Healthcare Pharmacy Technician

Rite Aid
Philadelphia, PA
08.2017 - Current
  • Verified and filled over 50 prescriptions per day in busy pharmacy setting
  • Managed inventory
  • Support pharmacological services by assembly stocking and distributing medications
  • Sorting, labeling medications
  • Established and updated patient profiles, including lists of medications and insurance details/ ensuring all information is accurate and complete
  • Created new customer profiles and updated information in pharmacy computer systems
  • Refill medications and verification of insurance benefits
  • Offer insight into over-the-counter products and Cash-handling experience/Cash Register
  • In person and phone responding to request of patients and answering their questions
  • Referring various inquiries to Lead Pharmacist
  • Complying with rules and regulations in maintaining safe, clean pharmacy by sterilizing equipment and surfaces
  • Data entry
  • Window pick up and drop off

Roadrunner Trucking Company
Philadelphia, PA
08.2020 - 01.2021
  • Driver Check-in/ paperwork follow up/ Scan bills of lading and driver receipts into system for billers to access
  • Confirming all documentation, checking drivers in and out, preparing invoices, orders and confirming driver signs all paperwork correctly
  • Performing Customer service/ Meet and Greet
  • Read and respond to emails
  • Answer incoming phone calls and take phone messages/log of incoming calls with messages, dates, times and caller's name. Managed over 50 calls per day.
  • Filing
  • Billing
  • Scan/Print
  • Perform other duties as assigned
  • Identified issues, analyzed information and provided solutions to problems
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Used Microsoft Word and other software tools to create documents and other communications
  • Worked with customers to understand needs and provide excellent service
  • Created plans and communicated deadlines to complete projects on time
  • Received and processed stock into inventory management system
  • Collaborated with team members to achieve target results
  • Developed and maintained courteous and effective working relationships
  • Proved successful working within tight deadlines and fast-paced atmosphere

Summer Teen Leader

Norris Square Neighborhood Project
Philadelphia, PA
06.2014 - 06.2015
  • Set up decorations, equipment and food service stands for various entertainment activities
  • Planned, organized, facilitated and promoted diverse recreational programs
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues
  • Organize and manage to schedule daily activities, field trips etc.
  • Mentor youth and develop their leadership and life skills using arts for social change
  • Manage classroom cleanliness and safety check.
  • Managed and supervised over 15 to 18 kids per day.
  • Collaborated with team members to achieve target results
  • Created plans and communicated deadlines to complete projects on time
  • Maintained energy and enthusiasm in fast-paced environment

Education

G.E.T Phlebotomy Trained & Certified, LLC Course Program March 2020- June 2020 -

G.E.T
Philadelphia, PA
06.2020

Certified Medical Assistant Course Program -

Thomas Jefferson University
Philadelphia, PA
03.2020

CAP High School Diploma - Graduated

Community Academy of Philadelphia Charter School
Philadelphia, PA
06.2017

Skills

  • Excellent customer service & Interpersonal communication skills
  • Computer literate; Microsoft word, data entry, Power Point, Microsoft excel
  • Knowledge of administrative and clerical procedures/Quality Review Process
  • Medication dispensing
  • Dependable, Reliable, Demonstrates strong work ethics, ability to learn quickly
  • Friendly, enthusiastic,social/ People person
  • Able to walk and stand for long periods of time
  • Strong problem-solving and conflict-resolution skills
  • FDA Drug and Safety guidelines
  • Patient History Documentation
  • Bulk Medicine Prepacking
  • Pharmaceutical Needs
  • Assistive Equipment Instruction
  • Equipment Cleaning and Maintenance
  • Active Listening

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Roadrunner Trucking Company
08.2020 - 01.2021

Healthcare Pharmacy Technician

Rite Aid
08.2017 - Current

Summer Teen Leader

Norris Square Neighborhood Project
06.2014 - 06.2015

G.E.T Phlebotomy Trained & Certified, LLC Course Program March 2020- June 2020 -

G.E.T

Certified Medical Assistant Course Program -

Thomas Jefferson University

CAP High School Diploma - Graduated

Community Academy of Philadelphia Charter School

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Josephine Diaz