Josephine Eckhart
Indianapolis,IN
Summary
Hands-on sales professional with a strong record of exceeding targets and enhancing customer satisfaction. Expertise in personalized recommendations and effective communication fosters lasting customer relationships. Committed to team collaboration and delivering exceptional service in a dynamic retail environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Bath and Body Works, Limited Brands
Beavercreek, Ohio
06.2023 - 07.2026
- Processed transactions accurately and efficiently at the cash register.
- Assisted customers in selecting products and offered personalized recommendations.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Maintained product displays to ensure an appealing shopping environment.
- Participated in visual merchandising efforts to align with brand standards and promotions.
- Organized stockroom inventory to streamline product accessibility and retrieval.
Sales Associate
Victoria's Secret & PINK
Beavercreek, US
11.2021 - 05.2023
- Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.
- Utilized upselling techniques and provided tailored product and service consultations to enhance customer satisfaction.
- Sold diverse products by clearly explaining unique features and instructing customers on proper usage to ensure informed purchases.
- Recommended merchandise based on thorough assessment of customer needs and preferences, fostering personalized shopping experiences.
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
- Assisted customers in enrolling in loyalty programs and submitting paperwork.
Team Member
Graeter's Ice Cream
Beavercreek, US
04.2020 - 08.2021
- Collaborated with employees to deliver seamless service in a fast-paced environment.
- Communicated effectively with team members to clarify job responsibilities and ensure completion of daily tasks.
- Resolved issues promptly to maintain productivity goals.
- Formed strong bonds with coworkers and managers.
- Learned required tasks swiftly to enhance overall performance.
Education
Bachelor of Science - Mathematics Education
University of Dayton
Dayton, OH05-2026
High School -
Carroll High School
Dayton, OH05-2022
Skills
- Sales techniques
- Upselling techniques
- Transaction management
- Inventory management
- Product display management
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Goal tracking
Timeline
Sales Associate
Bath and Body Works, Limited Brands
06.2023 - 07.2026
Sales Associate
Victoria's Secret & PINK
11.2021 - 05.2023
Team Member
Graeter's Ice Cream
04.2020 - 08.2021
Bachelor of Science - Mathematics Education
University of Dayton
High School -
Carroll High School