Hi, I’m
Josephine Eichenlaub
Elyria,OH
Overview
10
years of professional experience
8
years of post-secondary education
Work History
AmazonCleveland, OH
Amazon Warehouse Associate
11.2021 - Current
Job overview
- FC Associates are a part of the last mile in the delivery process
- Responsibilities include trailer dock and releasing, sorting packages into delivery associates routes, working safely in a fast-paced environment, and maintaining the customer obsession factor.
United States Postal ServiceCleveland, OH
City Letter Carrier, Holiday Clerk Assistant
11.2018 - 11.2021
Job overview
- City letter carriers are responsible for delivering and receiving mail from residents and businesses.
- Planned and cased mail in sequence of delivery for a designated route.
- Engaged customers with a pleasant demeanor and offered to help with mail-related issues.
- Dispatch outgoing mail coming into the post office from both carriers and over the counter.
Homewood Suites by HiltonSheffield, OH
Front Desk Agent/Night Auditor
04.2018 - 02.2019
Job overview
- Greet visitors and customers upon arrival, offer assistance, and answer questions to build rapport and retention.
- Use internal software to process reservations, check-ins, check-outs, and Run end-of-day software.
Cedar PointSandusky, OH
Merchandise Team Leader, Food Service Associate
05.2013 - 10.2017
Job overview
- Storing and preparing food, maintaining supplies, ensuring health and safety standards are respected, cashiering, keeping the dining room clean, and helping guests inquiries.
- Assist Management in staffing the area and taking charge when the supervisor is absent.
The Walt Disney CompanyOrlando, FL
Disney College Program, Merchandise Cast Member
08.2016 - 01.2017
Job overview
- Assist guests with different requests about the park and different merchandise
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.
- Keep the store clean and stock merchandise.
Education
Lorain County Community CollegeElyria, OH
Some College (No Degree) from Tourism And Hospitality
08.2013 - 03.2018
Midview High SchoolGrafton, OH
High School Diploma
08.2009 - 06.2013
Timeline
Amazon Warehouse Associate
Amazon
11.2021 - Current
City Letter Carrier, Holiday Clerk Assistant
United States Postal Service
11.2018 - 11.2021
Front Desk Agent/Night Auditor
Homewood Suites by Hilton
04.2018 - 02.2019
Disney College Program, Merchandise Cast Member
The Walt Disney Company
08.2016 - 01.2017
Lorain County Community College
Some College (No Degree) from Tourism And Hospitality
08.2013 - 03.2018
Merchandise Team Leader, Food Service Associate
Cedar Point
05.2013 - 10.2017
Midview High School
High School Diploma
08.2009 - 06.2013
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