Overview
Work History
Education
Skills
Timeline
Generic

Josephine Evans

Vineland,NJ

Overview

16
16
years of professional experience

Work History

Lingerie Supervisor

Victoria Secret
Atlantic , NJ
04.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.

International Flight Attendant

Global X
Miami, FL
08.2020 - 08.2022
  • Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Ensure safety and comfort of customers onboard aircraft.
  • Answered passengers' questions and provided solutions to issues arising during flights.

Assistant Store Manager

New York & Company
Deptford, NJ
01.2020 - 07.2020
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Beauty Supervisor

Victoria's Secret, Township of
Deptford, NJ
07.2019 - 06.2020
  • Open and close store, payroll and marketing
  • Keep beauty department clean & republished
  • Selling and introducing new products to guest.

Store Manager

The Children's Place
Mays Landing, NJ
07.2018 - 10.2019
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.

Store Manager

Yankee Candle
Cherry Hill, NJ
05.2014 - 06.2018
  • 08002
  • YC Ambassador while clustering both Atlantic City and Cherry Hill stores
  • Oversees all aspects of the day-to-day operations of the store including: sales, customer service, recruiting and training, coaching, payroll, schedule, floor sets, bank deposits, and maintaining store standards
  • Supervises and manages all employees, including enforcing company policies and procedures and corporate directives.

Casino Floor Supervisor

Borgata Hotel, Casino, and Spa
Atlantic City, NJ
06.2007 - 04.2014
  • Exchange paper currency for playing chips or coin money
  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game
  • Deal cards to house hands, and compare these with players' hands to determine winners, as in blackjack Rate and comp guest on their play
  • Supervised games and dealers.

Education

High School Diploma -

Vineland Senior High School
Vineland, NJ
06.1993

Skills

  • Cash Handling
  • Customer Service
  • Merchandising
  • Payroll
  • Retail Management
  • Sales
  • Scheduling
  • Team Building
  • Key Holder
  • Applied Behavior Analysis
  • Drilling
  • Onsite
  • Logistics

Timeline

Lingerie Supervisor

Victoria Secret
04.2022 - Current

International Flight Attendant

Global X
08.2020 - 08.2022

Assistant Store Manager

New York & Company
01.2020 - 07.2020

Beauty Supervisor

Victoria's Secret, Township of
07.2019 - 06.2020

Store Manager

The Children's Place
07.2018 - 10.2019

Store Manager

Yankee Candle
05.2014 - 06.2018

Casino Floor Supervisor

Borgata Hotel, Casino, and Spa
06.2007 - 04.2014

High School Diploma -

Vineland Senior High School

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Josephine Evans