Summary
Overview
Work History
Education
Skills
Timeline
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Lailah Jackson

Seattle,WA

Summary

Professional lingerie retail expert with proven ability to drive sales and deliver exceptional customer service. Adept at understanding customer needs, providing personalized fitting experiences, and maintaining product knowledge. Strong team collaborator, adaptable to changing store demands, and consistently focused on achieving sales targets and fostering positive shopping environment.

Overview

2
2
years of professional experience

Work History

Lingerie Sales Associate

Nordstrom
05.2023 - Current
  • Implemented clienteling strategies that improved overall customer retention rates.
  • Managed inventory levels, ensuring optimal stock availability and timely replenishment of high-selling items.
  • Recognized as a top-performing associate for consistently achieving outstanding sales results month after month.
  • Increased sales revenue by effectively promoting lingerie products and upselling additional items.
  • Streamlined the fitting room process, minimizing wait times for customers while maximizing efficiency for staff members.
  • Enhanced customer loyalty with personalized follow-up communications regarding new arrivals and special promotions.

Guest Advocate

Target
07.2022 - 11.2022
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.

Education

Associate of Applied Science - Allied Health

Highline College
Seattle, WA

High School Diploma -

Franklin High School
Seattle, WA
06-2022

Skills

  • Adaptable to change
  • Fashion trend awareness
  • Cash handling proficiency
  • Appointment scheduling
  • Product knowledge expertise
  • Brand representation
  • Bra fitting expertise
  • Size and fit guidance

Timeline

Lingerie Sales Associate

Nordstrom
05.2023 - Current

Guest Advocate

Target
07.2022 - 11.2022

Associate of Applied Science - Allied Health

Highline College

High School Diploma -

Franklin High School

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Lailah Jackson