Shayla Juarez Estrada
Lawrenceville
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
4
4
years of professional experience
Work History
Sales Associate
Garage
12.2025 - Current
- Cleaned, closed, and secured store at end of shift.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Selected, recommended and located merchandise based on customer needs and desires.
- Used point-of-sale systems to process payments and check inventory levels.
- Developed loyal customer base by providing excellent customer service.
Beauty Advisor
Sephora
10.2024 - 09.2025
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Prestige Beauty Advisor
Ulta Cosmetics
08.2023 - 07.2024
- Assisted clients in selecting appropriate makeup, skincare, and fragrance products based on their individual needs and preferences.
- Managed inventory by restocking shelves as needed and ensuring all merchandise was properly displayed according to visual guidelines.
- Conducted personalized consultations to help clients achieve desired results with product recommendations, application techniques, and color matching.
- Kept beauty counter clean and professional with regular restocking and wipe-downs.
- Provided professional advice on best methods for at-home hair color application or removal of stubborn makeup products.
- Communicated inventory issues and concerns to management for resolution.
- Handled customer inquiries via phone or email regarding product availability or usage tips for online shoppers.
- Maintained clean and organized work environment by regularly sanitizing makeup stations and tools according to hygiene standards.
Sales Associate
Coach
03.2023 - 05.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
Sales Associate
Nordstrom
04.2022 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Processed incoming stock and documented product information to manage inventory levels.
- Displayed and organized products in store to help customers locate products easily.
- Greeted customers, identified needs and provided product advice.
Cashier
PacSun Clothing
12.2021 - 04.2022
- Gave customers full attention and attended to their needs.
- Balanced cash drawer at beginning and end of each shift.
- Worked with supervisory team to meet customer needs.
- Provided information to customers on products or services.
- Informed customers of promotions and special offers to increase sales.
- Kept customers happy by quickly processing payments and bagging purchases.
- Issued refunds and credits to customers and documented reasons.
- Redeemed coupons, loyalty points and benefits for purchased items.
- Sorted, totaled and wrapped currency and bills.
- Recaptured sales from dissatisfied customers by listening and resolving problems.
Education
High School -
Norcross High School
Norcross, GA05.2022
Skills
- Fashion Trend Awareness
- Product Organization
- Exceptional customer service
- Makeup Application Techniques
- Client Relationship Building
- Strong Communication Skills
- Organizational abilities
- Inventory Coordination
- Sales proficiency
- Cashier experience
- Adaptable to change
- Product Knowledge Expertise
- Customer Service
- Flexibility and Adaptability
LANGUAGE
English - Native
Spanish - Native
Timeline
Sales Associate
Garage
12.2025 - Current
Beauty Advisor
Sephora
10.2024 - 09.2025
Prestige Beauty Advisor
Ulta Cosmetics
08.2023 - 07.2024
Sales Associate
Coach
03.2023 - 05.2024
Sales Associate
Nordstrom
04.2022 - 08.2022
Cashier
PacSun Clothing
12.2021 - 04.2022
High School -
Norcross High School